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Following are frequently asked questions along with their answers:
QUESTION ANSWER
Why won’t
my grill
ignite?
Verify power at the electrical outlet. If the power cord is connected to a GFCI (ground fault circuit
interrupter), check and reset if necessary. Initiate start-up. If no ignition, see next answer.
DANGER! Turn the switch OFF (O) and disconnect the power cord. Remove the control and check the fuse
on back. Replace the fuse if blown. Reinstall the control.
Check the draf inducer fan and the auger drive motor for operation. If both are operating, the hot rod needs
to be replaced. If one or both are not operating, contact Traeger's VIP-365 Customer Service (see page 35)
for additional troubleshooting help or to place an order.
Verify that there are pellets in the pellet hopper. If this is the initial firing or the grill has run out of pellets,
allow sucient time for the pellets to travel from the pellet hopper to the firepot (can take up to 7 minutes).
Initiate start-up. See “Using Your Grill” on page 13. If there are still no pellets in the firepot, proceed to next
answer.
If the auger drive motor is operating (check the small fan blade on the back of the motor), the problem
is in the digital control, which will need to be replaced. Contact your Traeger dealer or Traeger's VIP-365
Customer Service (see page 35) to place an order.
Why are
no pellets
being
delivered
into the
firepot?
If the auger drive motor is not operating but the draf inducer fan is operating, the problem is in the auger
system, which will need to be checked:
With the switch OFF (O), locate the small fan blade on the back of the auger drive motor.
CAUTION! While watching the fan blade, turn the switch ON (I). If the fan blade does not turn, turn the
switch OFF (O). This indicates a defective auger drive motor, and it will need to be replaced. Contact your
Traeger dealer or Traeger's VIP-365 Customer Service (see page 35) to place an order.
If the fan blade turns a bit and then stops, continue watching and turn the switch OFF (O). If the fan blade
unwinds slightly, this indicates a jam in the auger system, which will need to be cleared.
DANGER! Turn the switch OFF (O) and disconnect the power cord. Remove the pellets from the pellet
hopper. Check for foreign objects and wet or decomposed pellets, both of which can cause a jam in the
auger system. The auger will need to be removed to clear a jam in the auger system. See “How do I remove
the auger if it jams?” section on the following page.
Why is the
temperature
of my grill
fluctuating?
Temperature fluctuations are normal for Traeger grills. Any significant fluctuation could be the result of
wind, air temperature, improper use, or lack of grill maintenance
FREQUENTLY ASKED QUESTIONS
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