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11
R
emove the brush bar cover
(
26b)
a
nd lift the
rotating brush bar
(26c)
out. Pull away any hairs or
fibres from the rotating brush bar. If they are tightly
w
ound around the brush, carefully snip the fibres
with scissors, being careful not to damage the
r
otating brush bar, pull away from the rotating
brush bar and dispose of. Replace the rotating
brush bar and brush bar cover in their original
p
osition and re-lock the locking button
(
26a)
.
• “Does not pick-up”/ “Motorised floor-brush
running slow or soon stops”
Check for hairs/fibres that may be wrapped
around the rotating brush-bar.
IMPORTANT: Remove the rotating brush bar as
described on page 10. Fine hairs or fibres may be
caught in the ends of the rotating brush bar.
Carefully remove the hairs and re-fit the rotating
brush bar.
• “Does not pick-up” / “Suction of handheld
cleaner has reduced”
In addition to emptying the dust canister, it is very
important that the filters inside the handheld
cleaner are regularly and thoroughly cleaned. See
page 9 and 10 for details of how to access and
clean the filters.
• “Does not pick-up from the floor but the
motorised floor brush is rotating and the
handheld has good suction”
Switch off the product, remove the motorised floor
brush and the extension tube and check for
blockages in both.
• “Product not charging”
Check the charging / power indicator lights
(5)
on
the top of the handheld vacuum cleaner are
flashing to indicate that charging is in process. If
the indicator is not showing, check:
a) the mains adaptor
(25)
is correctly fitted into the
charging inlet
(4)
;
b) the mains adaptor is fully fitted into the mains
socket and the socket is switched on.
c) check the correct mains adaptor is being used
(see ‘Electrical requirements’ on page 3).
W
hen the product reaches the end of
its useful life, it must not be disposed
o
f in normal household waste. The
product must be disposed of at an
authorised recycling plant.
The battery should be removed and disposed of
at an authorised recycling plant. Your local
a
uthority will have a centre which accepts such
waste for recycling.
To remove the battery,
p
ress the battery release
b
uttons on either side of the battery
(
14)
a
nd pull
the battery away from the handheld vacuum
cleaner
(13)
.
WARNING: Batteries and products containing
batteries must never be disposed of in fires.
Helpline
If you are having a problem with your appliance,
please call our Helpline, as we are more likely to
be able to help than the store you purchased the
item from.
Please have the product name, model number
and serial number to hand when you call to help
us deal with your enquiry quicker.
UK Helpline: 0344 871 0944
IRE Helpline: 1800 409 119
Spares: 0344 873 0710
Talk To Us
If you have any questions or comments, or want
some great tips to help you get the most out of
your products, join us online:
Blog: www.morphyrichards.co.uk/blog
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Twitter: @loveyourmorphy
Website: www.morphyrichards.com
Contact us
Disposal
Maintenance - troubleshooting
Li-ion
26b
26c
VC731007MUK Rev1.qxp_Instruction Book 12/12/2017 09:38 Page 11
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