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51
TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Doors will not
close correctly or
pop open.
Food packages are keeping the
door open.
Rearrange food containers to clear the door and
door shelves.
The ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put the crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed during
product installation and not
properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
The refrigerator is not leveled
properly.
See “Door Alignment” in the Refrigerator Insta
llation
section to level refrigerator.
Doors are dicult
to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
The door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or
seems unstable.
The leveling legs are not
adjusted properly.
Refer to the “Leveling and Door Alignment” section.
The oor is not level. It may be necessary to add shims under the
leveling legs or roller
s to complete installation.
Lights do not
work.
LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualied technician.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located near a
re source, such as a replace,
chimney or candle.
Make sure that the refrigerator is not located
near a re source, such as a replace, chimney or
candle.
ENGLISH
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