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43
SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
Smart Diagnosis
LG ThinQ Application
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
This feature is only available on models with
Wi-Fi.
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The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
•
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Communicate with the appliance from a
smartphone using the convenient smart features.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the
LG ThinQ application.
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
depending on where you are located.
• For best results, do not move the phone while
the tones are being transmitted.
• The application is subject to change for
• This information is current at the time of
publication.
appliance improvement purposes without
notice to users.
• Functions may vary by model
LG ThinQ Application Features
Installing the LG ThinQ
Application
Using Audible Diagnosis to
Diagnose Issues
Open the refrigerator door.
Press and hold the Freezer button for 3
seconds or longer.
Hold the phone on the upper right speaker
hole.
After the data transfer is complete, the
diagnosis will be displayed in the application.
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2
3
4
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
5
NOTE
NOTE
NOTE
• Follow instructions to download and install the
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
• The control panel will be turned off, and
then ‘3’ will be displayed on the refrigerator
temperature display part.
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