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6 - 23 TROUBLESHOOTING
Other problems
Printing from DOS
BR-Script 3
Caution
If you do not follow the instructions for using the printer, you may be responsible for all repairs.
Problem Recommendation
The printer cannot print at all.
Your PC shows the following
error message:
'There was an error writing to
LPT1: (or BRUSB) for the
printer.'
■ Check that the printer cable is not damaged or broken.
■ If you have an interface-switching device, make sure that you choose the
correct printer.
Problem Recommendation
Cannot print from application
software
■ Check that the DOS application software interface settings match those of
your printer. For example, if you are using a parallel printer cable, you
would most likely set your DOS software printer port to LPT1.
■ Check if the printer has any printer alarms.
■ Check that you have chosen the appropriate printer in your application
software.
Problem Recommendation
The printer cannot print. If IGNORE DATA appears on the LCD, please do the following:
1. Reset the printer: Press the - button twice, then press Set twice and then
press Go.
2. Turn off ERROR PRINT in BR-Script3 mode: Press the + button five
times, then press Set and then press the - button twice, now press Set
twice, select ERROR PRINT = OFF and press Set and then press Go.
3. If the printer prints out the error message page which says "ERROR
NAME; limitcheck", add more memory. See Installing additional memory
on page 4-12.
The print speed slows down. Add optional memory. See Installing additional memory on page 4-12.
The printer cannot print EPS
data.
You need the following settings to print EPS data:
1. In the Printer folder, select the printer you use.
2. Press the Advanced button on the PostScript
®
tab.
3. Select 'Tagged binary communication protocol' in data format.
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