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12
Customer Service
Your dishwasher requires no special care other
than that described in the Care and Maintenance
section of the Use and Care Manual. If you are
having a problem with your dishwasher, before
calling for service please refer to the Self Help
section in the Use and Care Manual. If service is
necessary, contact your dealer or installer or an
authorized service center.
Do not attempt to repair the appliance yourself. Any
work performed by unauthorized personnel may
void the warranty. If you are having a problem with
your dishwasher and are not pleased with the
service you have received, please take the following
steps (in the order listed below) until the problem is
corrected to your satisfaction:
1. Contact your installer or the Authorized Service
Contractor in your area.
2. E-mail us. See your Use and Care Manual for
instructions.
3. Write us at the address below:
BSH Home Appliances Corporation
1901 Main Street
Irvine, CA 92614
4. Call us at the Customer Service phone number:
1-800-944-2904
Please be sure to include (if you are writing), or
have available (if you are calling), the following
information:
x Model number
x Serial number
x Date of original purchase
x Date the problem originated
x Explanation of the problem
x Daytime phone number where you can be
reached.
Please make a copy of your invoice and keep it with
this manual. The customer must show proof of
purchase to obtain warranty service.
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