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Faults and what to do about them. en
31
Faults and what to do about them.
Faults Cause/remedy
Water is running out. ■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the inlet hose.
Water not flowing in.
Detergent is not being dis-
pensed.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter.~ Page 28
■ Is the inlet hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■ Is the drawer cover/connector dirty? Clean the detergent drawer.
~ Page 25
■ Has the detergent drawer been pushed in correctly? ~ Page 21
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Dispenser(s):
4. Empty and clean. ~ Page 25
5. Refill.
Detergent/fabric softener
has congealed in the dis-
pensers.
Clean and refill the dispensers.
The door cannot be
opened.
■ The safety function is activated. Stop programme? ~ Page 19
■ Can the door only be opened by the emergency release? ~ Page 29
Programme does not
start.
■ Programme starts or Finished in-time selected?
■ Is the door closed?
■ Is the childproof lock activated? Deactivate. ~ Page 18
■ ù lights up. the detergent drawer has not been pushed in completely.
Push the detergent drawer in correctly.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Clean the drain pump. ~ Page 27
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■ Easy-Iron selected? ~ Page 15
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
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