User Manual - Page 494

For Camry Hybrid XLE 2020.

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494
7-2. Steps to take in an emergency
CAMRY_U
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
The engine is running but the vehicle does not move.
The vehicle makes an abnormal sound.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong
enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Recreational towing (behind motor home, etc.)
P. 204
Situations when it is necessary to contact dealers before towing
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