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46 TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Water has bad
taste or odor.
Water supply contains
minerals such as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems.
Water fi lter has been
exhausted.
Replacing the water fi lter is recommended:
• Approximately every six months.
• When the water fi lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Refrigerator was recently
installed.
Dispense 2.5 gallons (9L) of water (fl ush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense
the entire 2.5 gallon (9L) amount continuously.
Depress and release the dispenser pad for cycles
of 30 seconds ON and 60 seconds OFF.
Doors will not
close correctly
or pop open.
Food packages are blocking
the door open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed
during product installation
and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Doors are
diffi cult to open.
The gaskets are dirty or
sticky.
Clean the gaskets and the surfaces that th
ey
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
refrigerator. As the warm air cools, it can create
When you open the door, warmer air enters the
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or
seems unstable.
Leveling legs are not
adjusted properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
lighting, and service should be performed by
The refrigerator compartment lamp is LED interior
a qualifi ed technician. Refer to the Replacing
Refrigerator Lights.
Ice & Water/Parts & Features
Problem Possible Causes Solutions
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located
near a fi re source, such as a
fi replace, chimney, or candle.
Make sure that the refrigerator is not located
near a fi re source, such as a fi replace, chimney or
candle.
Parts & Features
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