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43TROUBLESHOOTING
ENGLISH
Ice & Water
Problem Possible Causes Solutions
Icemaker is not
making enough
ice (continued).
Refrigerator was recently
installed or icemaker recently
connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF button on the display
and confi rm that it is set to the Ice On mode.
The ice detecting sensor is
obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
The refrigerator is not
connected to a water supply
or the supply shutoff valve is
not turned on.
Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
Icemaker shutoff (arm or
sensor) obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear path
between the two sensors.
Reverse osmosis water
fi ltration system is connected
to your cold water supply.
Reverse osmosis fi ltration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)
Ice has bad
taste or odor.
Water supply contains
minerals such as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems. NOTE: In some cases, a
fi lter may not help. It may not be possible to remove
all minerals/odor/taste in all water supplies.
Icemaker was recently
installed.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been
stored properly in either
compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator
needs to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to
be cleaned.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Icemaker is
making too
much ice.
Icemaker shutoff (arm/sensor)
is obstructed
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with the
electronic ice shutoff sensor, make sure that there
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to confi rm proper
operation.
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