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9
ASSISTANCE OR SERVICE
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new Amana
®
appliance.
To locate factory specified parts in your area, call us or your
nearest Amana designated service center.
In the U.S.A.
Call the Customer eXperience Center toll-free: 1-800-843-0304.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and
service companies. Amana designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service anywhere in the United States.
To locate the Amana designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre
toll-free: 1-800-807-6777.
Our consultants provide assistance with:
■ Use and maintenance procedures.
■ Repair parts sales.
■ Referrals to local dealers, repair parts distributors and
service companies. Amana designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
To order accessories in the U.S.A., visit our webpage
www.amana.custhelp.com or call 1-800-843-0304.
In Canada, visit our webpage www.amanacanada.ca or call
1-800-807-6777.
affresh
®
Cooktop Cleaner
Order Part Number W10355051
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Cooktop Care Kit
(includes cleaner, protectant, and applicator pads)
Order Part Number 31605
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
affresh
®
Kitchen and Appliance Cleaner
Order Part Number W10355010
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