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C
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that you always clear all personal information from the product before it is serviced, regardless of
the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or
replace it, or refund the purchase price to you. There will be no charge for parts or labor during the
warranty period. Replacement parts may be new or recertied at VIZIO’s option and sole discretion.
Replacement parts and VIZIO’s labor are warranted for the remaining portion of the original warranty
or for ninety (90) days from warranty service, whichever is longer.
Types of Service
Displays that are 32 inches or larger will usually be serviced in-home. In-home service requires
complete and easy access to the product and does not include de-installation or re-installation of
the product. In-home service is subject to availability. VIZIO will provide other service options when
in-home service is not available.
All other VIZIO products must be sent to a VIZIO service center to obtain warranty service. VIZIO is
not responsible for transportation costs to the service center, but VIZIO will cover return shipping to
the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation;
(d) improper voltage supply or power surges; (e) signal issues; (f) damage from shipping; (g) acts of
God; (h) customer misuse, modications or adjustments; (i) installation, set-up, or repairs attempted
by anyone other than by a VIZIO authorized service center; (j) products with unreadable or removed
serial numbers; (k) products requiring routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”,
“FACTORY RECERTIFIED”, or by a non-authorized reseller.
What to Do If You Are Not Satised With Service
If you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue
informally with VIZIO. If you are unable to resolve the issue informally and wish to le a formal claim
against VIZIO, you may do so.
Exclusions and Limitations
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES
OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA,
COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS,
NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE
AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND
ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
How the Law Applies
This warranty gives you specic legal rights, and you may also have other rights, which vary from
state to state and province to province. This warranty applies to the greatest extent permitted by
applicable law.
General
No employee or agent of VIZIO may modify this warranty. If any term of this warranty is found to be
unenforceable, that term will be severed from this warranty and all other terms will remain in eect.
This warranty applies to the maximum extent not prohibited by law.
Changes to Warranty
This warranty may change without notice, but any change will not aect your original warranty.
Check www.vizio.mx for the most current version.
INFORMATION EXCLUSIVELY FOR MEXICO
To make a warranty claim, or to obtain parts, components, supplies and accessories, you may
contact the importer of record, the warranty service provider, or the establishment from whom you
purchased the VIZIO product.
Importer of Record
VIZIO Sales & Marketing México S de RL de CV
Presidente Masaryk 111 Piso 1
Col. Polanco V Sección
Delegación Miguel Hidalgo
México Distrito Federal
C.P. 11560
Date of purchase:
Model:
Brand:
To make a warranty claim, present your product and either this warranty, duly stamped by the
establishment from whom you purchased the VIZIO product, or a valid invoice or receipt showing
the date of purchase.
Under the terms of this warranty, VIZIO or its representative must exchange parts and components
of the product and include labor and shipping expenses of the product on which this warranty is
valid, within the service network, at no cost to the consumer.
VIZIO is not obligated to honor the warranty in the following cases.
(a) When the product has been used under other than normal conditions.
(b) When the product has not been operated according to the accompanying instructions for use.
(c) When the product has been altered or repaired by persons not authorized by VIZIO or the
respective seller.
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