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7
TROUBLESHOOTING
Try the solutions suggested here rst in order to avoid the cost of an unnecessary service call.
Warming drawer will not operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Warming drawer does not slide properly
■ Has the drawer been overloaded?
The weight inside the drawer should not exceed 55 lbs
(25kg).
■ Is the drawer load uneven?
Redistribute the food to evenly balance the weight.
Excessive moisture on the warming drawer
■ Did you preheat the drawer?
Preheat the drawer before each use. See “Warming Drawer
Use” section.
Cooking results not what expected
■ The exterior of beef and pork may become very dark, but not
burnt. This is normal. The interior will remain tender and juicy.
Poultry will also darken, especially in areas not covered by
skin.
Dishes are not warm enough
■ Is the drawer turned on?
Turn the control knob to the desired setting and then press
the Power On/Off button.
■ Is the right temperature set?
Check the control knob setting.
■ Are the ventilation openings blocked?
Check that the ventilation openings are not blocked by plates
or large bowls.
■ Are the dishes heated long enough?
Different factors affect the warming time, such as:
■ Material and thickness of the dishes;
■ The load and its arrangement in the drawer;
■ The temperature settings.
The optimal times for warming dishes vary. It is recommended
to do tests with your own dishes to see which settings work
best for you.
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