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cellular phone. If the second call is not terminated, it will be forwarded
to a local cellular carrier operator. In this situation, you can provide the
operator with the number you are dialing (Lincoln Security Response
Center at 1–888–99RESCU [1–888–997–3728]) and your credit card
number or ask to be connected to the local 911 or other emergency
services.
Registration requirement
In order to receive effective service, it is highly recommended that you
register with the Lincoln Security Response Center shortly after
receiving your vehicle. The registration process is simple and can be
accomplished by calling the Lincoln Security Response Center at
1–888–99RESCU (1–888–997–3728). Alternatively, the registration
process can be completed on-line during an acquaintance period
activation. (See “Acquaintance activations” later in this section for
details.) The information requested will aid in servicing you more
efficiently during an assistance request.
Acquaintance activations
It is required that you initiate an acquaintance activation shortly after
receiving your vehicle and having your phone activated. An acquaintance
activation is initiated by pressing either the roadside or emergency
control. When voice communication is established with the Lincoln
Security Response Center, indicate that you are a new user and the
operator will follow special acquaintance period support procedures
which are intended to familiarize you with your Lincoln RESCU System.
As described previously, the acquaintance call can also be used to
complete the registration for new customers.
Service charges
For four years, beginning with your vehicle’s warranty period, you will be
entitled to unlimited emergency and roadside assistance activations
without facing service charges. (These activations should be made only
when emergency or roadside assistance is required.) You will be
responsible, however, for any charges imposed by your cellular phone
carrier for the 1–800 phone call to the Lincoln Security Response Center.
After your initial service period expires, you will be required to pay a
monitoring fee if you elect to continue emergency and roadside
assistance. Your dealer can provide you with specific information
regarding post-initial service period fees.
Controls and features
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