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Factory reset everything
A full factory reset returns the TV to its original, out-of-the-box state. When finished, you must repeat
Guided Setup, reconnecting to the Internet, re-linking your Roku account, and reloading any streaming
channels. You also must repeat Antenna TV setup and input configuration.
Factory reset is the recommended choice if you want to transfer the TV to another owner, and is the
only choice if you want to switch from store mode to home mode (if you inadvertently selected store
mode during Guided Setup).
To perform a factory reset, navigate to Settings > System > Factory reset, and then highlight Factory
reset everything. Read the information on the screen to make sure you understand what this reset
operation does.
To proceed with the full factory reset, press PLAY/PAUSE three times in a row.
Getting system updates
If your TCL • Roku TV is connected to the Internet and linked with a Roku account, it will automatically
get updates from time to time. You don’t need to do anything. But if you are aware that an update is
available and you don’t want to wait until the TV updates itself, you can manually check for updates.
If your TV is not connected to the Internet, you can still get updates by using a USB flash drive.
Checking for updates on a connected TCL • Roku TV
If you’re one of those people who has to have the latest, most up-to-date gadgets the moment they are
available, you can check for updates as often as you want.
To check for updates, navigate to Settings > System > System update, and then select Check now. The
TV responds either with a message saying that your TV is up to date, or with a message saying that an
update is available.
Follow the instructions on the screen to install the system update.
Getting updates on a non-connected TCL • Roku TV
If your TV is not connected to the Internet, you can still get system updates by using a USB flash drive
and a computer with an Internet connection.
To get a system update, navigate to Settings > System > System update:
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