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TM
TM
Neato Botvac
™
User Manual Neato Botvac
™
User Manual
My battery
is low. I need
to charge my
battery before
I can clean.
The battery is low and
cannot clean until the
battery is charged.
Allow the robot to
finish charging on the
charge base.
Please check
that the base
is connected
to power.
Botvac docked to the
charge base but can’t
charge.
Ensure the charge
base is connected to a
functioning electrical
socket on the wall and
located on a flat surface.
If issue persists,
please contact Neato
Customer Care. Go to
neatorobotics.com
and click on Support
for additional
information.
Please set
schedule to
ON first.
You must turn on the
scheduling feature
before you can set or
change the schedule.
Make sure scheduling
is turned on by going
to MENU > Schedule >
Turn On.
I can’t
charge.
Try moving the
base station
to a new
location.
Botvac is having
difficulty getting to or
locating the charge
base and cannot
recharge.
Move the charge base
to another location in
an open area with 3
feet on either side. Push
robot up to charge
base to recharge.
If issue persists,
please contact Neato
Customer Care. Go to
neatorobotics.com
and click on Support
for additional
information.
Please clear
my path.
(2000)
Botvac is having
difficulty navigating
the environment.
Some reasons this
occurs:
• The laser is blocked.
• It is having difficulty
navigating the floor.
• The sensors are
dirty or not working
properly.
• The wheels or brush
are dirty.
Follow these steps to
troubleshoot:
1. Make sure there is
nothing preventing
the robot from
moving forward
(e.g., obstacles,
tangled in cords,
robot is not flat on
floor)
2. Make sure nothing
in the environment
has changed since
the robot started
cleaning (e.g.,
furniture moved,
robot moved to
different room)
3. Make sure the
screen sticker that
came with the robot
has been completely
removed.
4. The robot needs to
be reset. Push the
battery switch UP to
OFF, wait 5 minutes
and push DOWN to
turn back ON.
5. Make sure wheel
wells aren’t blocked
with debris.
6. Make sure the
battery is charged
If issue persists,
please contact Neato
Customer Care. Go to
neatorobotics.com
and click on Support
for additional
information.
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