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English - 41
TROUBLESHOOTING
Troubleshooting
PROBLEM SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
If so, it may not be able to cool sufficiently. Install it in a location that is out of direct
sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the
wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too
much food.
The food in the
fridge is frozen.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the fridge?
Try moving those items into the body of the fridge instead of keeping them in the
CoolSelect Zone™ drawer.
You hear unusual
noises or sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from
circulating?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs
because various accessories are contracting or expanding in relation to the
temperature of the refrigerator interior.
The front corners
of the appliance
are hot and
condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the front corners of the
refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open
for a long time.
• Water condensation in the drawer may occur when storing vegetables and it will be
removed naturally as time passes.
Ice is not
dispensing.
• Did you wait for 12 hours after installation of the water supply line before making ice?
It may take longer to make ice if it is not sufficiently cool, such as when first installed.
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice is set to Cubed or
Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water
bubbling in the
refrigerator.
• This is normal. The bubbling comes from the refrigerant coolant liquid circulating
through the refrigerator.
There is a bad
smell in the
refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the
appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the
refrigerator.
DA68-02976A-09.indb 41 2017. 5. 25. �� 5:03
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