Loading ...
Loading ...
Loading ...
25TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise Possible Cause Solutions
Clicking
Lid (Door) lock relays when the lid (door)
locks and unlocks.
Normal Operation
Spraying or Hissing
Water spraying or circulating during the
cycle.
Normal Operation
Humming or
Gurgling
Drain pump is pumping water from the
washer at times during a cycle.
Normal Operation
Water sloshing
A liquid in the balance ring around
the wash basket helps the basket spin
smoothly.
Normal Operation
Water being added
after the washer
has already begun
to operate
The washer adapts to the load size and
type to add more water to the cycle as
needed.
Normal Operation
The wash load may be unbalanced.
If the washer senses that the load is
unbalanced, it will stop and refill to
redistribute the load.
The washer may be diluting laundry
additives to add to the wash load.
Rattling and
clanking noise
Foreign objects, such as keys, coins, or
safety pins may be in tub or pump.
Stop washer, check tub and drain filter for
foreign objects. If noise continues after
washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
This is normal. If sound continues, washer
is probably out of balance. Stop and
redistribute wash load.
Wash load may be out of balance.
Pause the cycle and redistribute the load
after the lid (door) unlocks.
Vibrating noise
Packaging materials were not removed.
See Unpacking and Removing Shipping
Material in the Installation section.
Wash load may be unevenly distributed in
the drum.
Pause the cycle and redistribute the load
after the lid (door) unlocks.
Not all leveling feet are resting firmly and
evenly on the floor.
See Leveling the Appliance in the
Installation section.
Floor not rigid enough.
Make sure that the floor is solid and does
not flex. See Flooring in the Installation
section.
Squeaking noise Packaging materials were not removed.
See Unpacking and Removing Shipping
Material in the Installation section.
Banging noise
when washer is
filling with water
(Water Hammer)
Plumbing in the home moves or flexes
when the water valves in the washer shut
off.
Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose
and the washer for best results.
Household water supply pressure is very
high.
Adjust household water supply regulator to
a lower pressure or contact a plumber.
Loading ...
Loading ...
Loading ...