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9
TROUBLESHOOTING
Problem Possible cause Solution
Cooker hood does not work No power supply Check that the plug is
connected
Poor air flow Aluminium grease filter blocked Clean grease filter and
replace once dry
Charcoal filter blocked Replace charcoal filter
Motor running, but no air flow Butterfly valve jamming Call the service division
Motor stops after a few minutes Overheating cut-out activated The kitchen is insufficient-
ly ventilated
The cooker hood has been installed
too close to the hob
The hood must be at
least 65 cm from the hob
Strong smell of cooking No charcoal filter fitted For circulation use (instal-
lation alternative A), the
charcoal filter must be
fitted
Oil drops onto the hob Fat collector missing or not fitted Remove the aluminium
grease filter and fit the fat
collector
Aluminium grease filter saturated Clean filter
Humming sound Something touching the fan blades Call the service division
GUARANTEE AND SERVICE
Before booking a service call, read the TROUBLESHOOTING chapter
above. For more information on service and guarantee conditions, see
the enclosed separate information.
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