Vacuum cleaner
User manual
SS80N80**** / SS75N80****
• Before operating this unit, please read the instructions carefully.
• For indoor use only
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Contents
PREPARATION
Safety information 3
INSTALLATION
Name of the parts 13
Accessories 14
Installing the wall mount (optional) 15
Installing the wall mount 15
Disassembling the wall mount 15
OPERATION
Using the vacuum cleaner 16
Charging the vacuum cleaner 16
Using the handle 17
Storing the vacuum cleaner 18
Using the accessories 19
MAINTENANCE
Maintaining the vacuum cleaner 20
When to empty the dustbin 20
Emptying the dustbin without causing dust
clouds 20
Emptying and Cleaning the dustbin 20
Cleaning the sponge lter 21
Cleaning the outlet lter 22
Cleaning the accessories 22
APPENDIX
Notes and cautions 24
Battery usage 24
Operation 25
Maintenance 26
Troubleshooting 27
Product Specication
Model SS80N80**** SS75N80****
Power 100-240 V
~
50-60Hz
Rated power consumption 450W 400W
Battery specication Li-ion 32.4 V, 1,600 mAh, 9 cell
Charging time 4.5 hours
Cleaning time
Handy: Approximately 40 minutes (Normal mode) /
Approximately 7 minutes (Turbo mode)
Brush assembled: Approximately 30 minutes (Normal
mode) / Approximately 7 minutes (Turbo mode)
Charging and cleaning time may differ depending on the brushes and the conditions of
use.
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PREPARATION
• Before operating the appliance, please read this manual thoroughly and
retain it for your reference.
• Because the following operating instructions cover various models, the
characteristics of your vacuum cleaner may differ slightly from those
described in this manual.
Caution/Warning symbols used
WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
Other symbols used
NOTE
Indicates that the following text contains additional important information.
Failure to meet these requirements could cause damage to the internal
parts of the vacuum and void your warranty.
Safety information
PREPARATION
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PREPARATION
General
• Read all instructions carefully. Before switching the vacuum on, make
sure that the voltage of your electricity supply is the same as that
indicated on the rating plate on the bottom of the battery charger.
• WARNING : Do not use the vacuum cleaner on a wet rug or oor.
• Close supervision is necessary when any appliance is used by or near
children. Do not allow the vacuum cleaner to be used as a toy. Do not
allow the vacuum cleaner to run unattended at any time. Use the vacuum
cleaner only for its intended purpose as described in these instructions.
• Do not use the vacuum cleaner without a dustbin.
• Empty the dustbin before it is full to maintain the highest efciency.
• Do not use the vacuum cleaner to pick up matches, live ashes or cigarette
butts. Keep the vacuum cleaner away from stoves and other heat sources.
Heat can deform and discolor the plastic parts of the unit.
• Avoid picking up hard, sharp objects with the vacuum cleaner as they
may damage the vacuum's parts.
• Do not block the suction or the exhaust port.
• Switch the vacuum cleaner off before unplugging from the electrical
outlet. Unplug the vacuum cleaner before emptying the dustbin. To avoid
damage, remove the plug by grasping the plug, not by pulling the cord.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should not clean or perform maintenance on the vacuum
without adult supervision.
• Children should be supervised to ensure that they do not play with the
appliance.
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PREPARATION
• The plug must be removed from the socket outlet before cleaning or
performing maintenance on the vacuum.
• The use of an extension cord is not recommended.
• If your vacuum cleaner is not operating correctly, switch off the power
supply and consult an authorized Samsung service agent.
• If the supply cord is damaged, it must be replaced by the manufacturer
or its service agent or a similarly qualied person to avoid any electrical
hazards.
• Unplug the cleaner when not in use. Turn off the power switch before
unplugging.
• Do not use to suction up water.
• Do not immerse in water for cleaning.
• Please contact Samsung or a Samsung service center for a replacement if
one is needed.
Battery charger
• Do not modify the polarized plug to t a non-polarized outlet or
extension cord.
• Do not use outdoors or on wet surfaces.
• Unplug the battery charger from the outlet when not in use and before
servicing.
• Use only the battery charger supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug.
• Do not pull or carry by the cord, use the cord as a handle, close a door on
the cord, or pull the cord around sharp edges or corners. Keep the cord
away from heated surfaces.
• Do not use extension cords or outlets with inadequately rated current.
• Do not charge a non-rechargeable battery.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the
cord.
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PREPARATION
• Do not mutilate or incinerate batteries as they will explode at high
temperatures.
• Do not attempt to open the battery charger. Repairs should be only
carried out by a qualied Samsung service center.
• Do not expose the battery charger to high temperatures or allow
moisture or humidity of any kind to come into contact with the battery
charger.
Vacuum cleaner
• Do not pick up hard or sharp objects such as glass, nails, screws, coins,
etc.
• Do not use without a lter in place. When servicing the unit, never put
ngers or other objects into the fan chamber in case the unit accidentally
turns on.
• Do not put any objects into openings. Do not use with any openings
blocked. Keep openings free of dust, lint, hair, and anything that may
reduce air ow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner,
etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use the vacuum cleaner in an enclosed space lled with vapours
given off by oil based paint, paint thinner, moth proong substances,
ammable dust, or other explosive or toxic vapours.
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PREPARATION
Installation
• If you have a problem with installing the wall mount (battery charger),
contact a Samsung service center.
• Do not install the wall mount (battery charger) near water, in an area with
excessive moisture, or near window, etc.
• Do not install the wall mount (battery charger) on a wall behind which
pipes (gas or water) or electrical cables are installed.
Injury or product malfunction from not installing the wall mount (battery
charger) may not be compensated.
• The wall mount (battery charger) should be installed on the wall where it
can be rmly xed.
– To install the wall mount (battery charger) on a soft wall such as plaster
board, make sure that the mounting location is backed by a stud and
that you screw the supporting screws into the stud. Otherwise, the wall
mount can fall and cause an injury or severe product damage.
Power related
WARNING
• When installing the wall mount (battery charger), do not bend the power
cord with excessive force or put heavy objects on the power cord.
– Otherwise, electric shock or re may occur.
• If there is dust, water, etc. on a pin or contact point of the power plug,
wipe them carefully.
– Otherwise, abnormal operation or electric shock may occur.
• Do not pull the cord and do not touch the plug with wet hands.
• Do not plug the vacuum into a power source with the incorrect voltage.
Do not plug the vacuum into a multi-plug outlet or power strip. Do not
leave the power cord lying on the oor. Attach the cord close to a wall.
– Otherwise, electric shock or re may occur.
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PREPARATION
• Do not use a damaged power plug, power cord, or loose power outlet.
– Otherwise, electric shock or re may occur.
• If the power cord is damaged, have a Samsung authorized service center
replace the power cord with a new power cord.
– Otherwise, electric shock or re may occur.
Operation
WARNING
• Do not touch the terminal of a battery charger with chop sticks, metal
screw drivers, forks, knives, etc.
– Otherwise, product malfunction or electric shock may occur.
• Make sure that the battery terminals of the charger do not come into
contact with a conductor such as a bracelet, watch, metal rod, nail, etc.
• Make sure that any liquid such as water or juice is not allowed to enter
the vacuum cleaner or the wall mount (battery charger).
– Otherwise, electric shock or re may occur.
• Do not use the battery charger for other purposes.
– Otherwise, severe damage to the battery charger or re may occur.
• Do not vacuum liquid, blades, pins, embers, etc. during cleaning.
– Otherwise, abnormal operation or product damage may occur.
• Do not step on the product body or strike the product.
– Otherwise, an injury or product damage may occur.
• The brush and air outlet should not be blocked during cleaning.
– Otherwise, product malfunction or re may occur due to overheating of
the product.
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PREPARATION
• This product is intended for household use only. Do not use this product
for heavy duty cleaning, commercial cleaning, industrial cleaning, or
cleaning outdoors, especially on stone or cement. Do not use to pick up
chalk powder in and around billiard tables or in hospital aseptic rooms.
– Otherwise, abnormal operation or product damage may occur.
• Do not use the product near heating appliances such as heaters, or in
areas containing combustible sprays, or ammable materials.
– Otherwise, re or product deformation may occur.
• Before using the product, make sure that the sponge lter is correctly
inserted.
– Otherwise, dust can enter the motor inside the main body and cause
product damage. Suction force can decrease.
• If there is a gas leak or combustible spray is used, do not touch the
power outlet and open the window for ventilation.
– Otherwise, an explosion or re may occur.
• If the vacuum makes a strange sound or emits a smell or smoke, turn off
the vacuum immediately, and then contact a Samsung service center.
– Otherwise, electric shock or re may occur.
CAUTION
• Do not use the product near combustible material. Also do not use:
– In a place where a burning candle or desk lamp is placed on the oor.
– In an area where an unattended place heater is turned on or an area in
which there are unextinguished embers in a replace, in an ashtray, etc.
– In a place where there are combustible materials such as gasoline,
alcohol, thinner, ashtrays with unextinguished cigarettes, etc.
• Do not allow children to cling to or push the wall mount (battery charger).
– Personal injury, product and oor damage may occur.
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PREPARATION
• When you need to store the vacuum cleaner for a short time during
cleaning, lay the vacuum on the oor.
– Otherwise, the vacuum cleaner may fall and could cause an injury or
severe product damage.
• When you charge the vacuum cleaner by directly connecting it to the
battery charger (without using the wall mount), the vacuum cleaner
must lie in a stable place (that is at, has no moisture, is out of reach
of children, and that is congured so that the vacuum will not fall).
In addition, do not charge the product near a window, heater, toilet,
bathroom, etc.
• After using the vacuum cleaner, you should store it in the wall mount
(battery charger).
– Otherwise, the product may fall and could cause an injury or severe
product damage.
• Do not store the vacuum cleaner by leaning it against a wall or table.
• Do not use the vacuum cleaner for other than its intended purpose. (Do
not allow children to ride on or play with the product.)
– An injury or product damage may occur.
• Before plugging in or unplugging the battery charger, turn off the
vacuum and make sure that the pins of the power plug do not come into
contact with your hands.
– Otherwise, re or electric shock may occur.
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PREPARATION
• When using the vacuum cleaner, be careful hurt yourself on the moving
parts.
– Be careful not to suction body parts into a brush of the vacuum cleaner
(Hair, etc.)
– When using the Flex Handle, be careful not to catch your ngers or
hands in the movement fold of the handle.
• When cleaning the wall or ceiling, use both hands.
• Use both hands to clean with the vacuum. If you clean with one hand,
you can damage your wrist or drop the vacuum and cause an injury or
damage the vacuum.
• When assembling the vacuum, be careful not to catch your ngers or
hands in the movement fold of the handle.
• Do not use the vacuum cleaner on objects that can be easily scratched
(monitors, stainless steel appliances, etc.).
• Do not store the vacuum cleaner inside a car.
• Do not use water to clean the vacuum cleaner when in use.
• Use the vacuum cleaner in dry places only.
• Do not use the vacuum cleaner to pick up spilled beverages or pet waste.
• Do not use the vacuum cleaner in direct sunlight or high heat.
• Do not use the vacuum cleaner in wet places or on water.
Maintenance
WARNING
• Before removing foreign matter inside the vacuum, turn off the vacuum
cleaner rst.
– If the vacuum is on while you are removing the foreign matter, you can
hurt yourself or damage the vacuum.
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PREPARATION
• When cleaning the exterior of the product, turn off the product rst and
then wipe it with dry towel. Do not spray water directly onto the product
or wipe it with volatile materials such as benzene, thinner, or alcohol.
– If water gets into the product and an error occurs, turn off the product
and contact a Samsung service center.
• After unplugging the product, clean the battery charger.
• When cleaning the washable parts, do not use alkaline detergent, acid,
industrial detergent, air freshener, acetic acid, etc.
– Otherwise, product damage such as plastic breakage, deformation,
discoloration, printing deterioration, etc. may occur.
Washable Parts Dustbin, sponge
Acceptable
detergent
Neutral Dish washing detergent
Prohibited
detergent
Alkaline Lox, mold cleaner, etc.
Acid Parafn oil, an emulsier, etc.
Industrial cleaners
NV-I, PB-I, Opti, alcohol, acetone, benzene,
thinner, etc.
Air freshener Jet spray air fresheners (coffee avor, herb, etc.)
Oils Animal oils, vegetable oils
Etc. Edible acetic acid, vinegar, glacial acetic acid, etc.
CAUTION
• Do not push the vacuum cleaner while it is stored in the wall mount
(battery charger).
– Personal injury, oor and product damage may occur.
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INSTALLATION
Name of the parts
INSTALLATION
01 Pipe
02 Dustbin
03 Power indicator
04 Power(
) button
05 Outlet lter
06 Handle
07 Turbo mode button
08 Battery level indicator
09 Battery release button
10 Flex Handle button
11 Battery release lock button
12 Dustbin release button
01
04
03
02
06
05
07
08
11
09
10
12
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INSTALLATION
Accessories
Accessories may differ depending on the models.
Pipe Soft Action Brush Turbo Action Brush
Mini Motorized Tool Combination Tool Extension Crevice Tool
Flexible Tool Battery Wall mount
(Screws/ Screw anchors)
Spare lter User manual Battery charger /
Power cord
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INSTALLATION
Installing the wall mount (optional)
CAUTION
• The wall mount's mounting screws must be afxed to a hard wall or underlying wall stud.
– If you install the wall mount on a plaster board wall, you must screw the
supporting screws into an underlying stud.
Installing the wall mount
Groove for xing
the wall mount
Screws
Screw
Anchors
118cm
01 Remove the rubber cap from the
groove for xing the wall mount.
02 Set the height of the wall mount
installation so that top of the wall
mount will be 118cm from the oor.
03 Using the wall mount as a template,
mark where the top and bottom screw
holes will be placed.
04 Drill the holes using a 6mm drill bit.
Fix the wall mount to the wall with the
provided screws. Re-Insert the rubber
cap into the groove for xing the wall
mount.
05
Plug in the wall mount, place the vacuum
into the wall mount, and then conrm
that the battery level indicator is on.
Disassembling the wall mount
1 2
01
02
3
02
01
4 5
When re-assembling the wall mount, make sure the cables are placed as shown in the
illustration.
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OPERATION
Using the vacuum cleaner
CAUTION
• Before ejecting the battery, the product must be turned off. (If the
battery is forcibly ejected while the vacuum is operating, the vacuum can
malfunction.)
• Be careful not to drop the battery. If you do, you can injure yourself or
damage the battery.
Charging the vacuum cleaner
When the battery level indicator is at its lowest level and blinks( ), charge the
battery.
When charging the vacuum, make sure the vacuum cleaner is correctly mounted on the
wall mount.
The vacuum cleaner cannot be used while it is charging.
Charging with the wall mount
• Check if the battery level indicator is
turned on.
• The battery level indicator blinks while
charging. When charging is complete,
the blinking stops and the light level
dims.
Charging without the wall mount
• You can separate the battery charger
from the wall mount. To separate the
battery charger from the mount, refer to
“Disassembling the wall mount” on page
15.
• When you charge the vacuum without
the wall mount, lay the vacuum on a
stable oor.
OPERATION
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OPERATION
01
01
03
02
Ejecting the battery
Grip the handle, and then press the battery
release button
01
. While pressing the
battery release lock button
02
, eject the
battery
03
.
Click
Re-inserting the battery
Push the battery in as shown in the
illustration until you hear a click.
Using the handle
Power
indicator
Power( ) on/off
• The vacuum cleaner starts operation in
normal mode.
• When the power is turned on, the power
indicator displays.
Using the turbo mode
• Press and hold the turbo mode button to
turn on the turbo mode.
• Release the turbo mode button to return
to the normal mode.
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OPERATION
Using the Flex Handle
• Press the Flex Handle button to release
the Flex Handle. The Flex Handle will
now move up and down as you clean.
• The movement of the Flex Handle will
protect your wrist or arm as it helps you
to maneuver the vacuum and clean more
comfortably.
• To lock the handle in place again, move
it back to its original position. When you
hear it click, it will be locked in place.
CAUTION
• When using the Flex Handle, be
careful not to catch your ngers
or hands in the movement fold of
the handle.
Storing the vacuum cleaner
NOTE
• Store the exible tool in a
separate place.
• After cleaning, operate the turbo
mode for 5 seconds or more to
suction up the small dust particles
remaining between the pipe and
the main body.
• When disassembling the
accessories, dust can fall from
the suction part of the vacuum
cleaner. Before storing the
vacuum cleaner, vacuum up the
fallen dust.
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OPERATION
Using the accessories
Soft Action Brush
Use the Soft Action Brush to clean small
dust particles off a oor (wood and
linoleum).
Turbo Action Brush
Use the Turbo Action Brush to clean
various oor conditions at home, it is also
suitable to clean carpet.
Mini Motorized Tool
Use to clean bedding.
Combination Tool
02
01
Use to remove dust from curtains,
furniture, sofas, etc.
Extension Crevice Tool
02
01
Use to remove dust in grooves of window
frames, chinks, corners, etc.
Flexible Tool
Use to clean ceilings and upper or rear
parts of furniture.
NOTE
• The Flexible Tool can be
connected to the Combination
Tool and Extension Crevice Tool.
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MAINTENANCE
CAUTION
• Before cleaning the vacuum
cleaner, turn it off.
• When the dustbin or sponge lter
is lled with dust, the vacuum
cleaner may stop. You should
empty and clean the dustbin
before it becomes completely full.
When to empty the dustbin
Emptying the dustbin without
causing dust clouds
Emptying and Cleaning the
dustbin
1
02
01
While pressing the dustbin release button,
remove the dustbin by pulling it in the
direction of the arrow.
2
Grip the groove on the dustbin cover, and
then pull the cover off.
3
Empty the dustbin. Pull the lever on the
dustbin to remove any tangled dust, and
then push the lever back in all the way
until you hear it click.
MAINTENANCE
Maintaining the vacuum cleaner
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MAINTENANCE
4
After cleaning the dustbin, dry it in the
shade.
NOTE
• If the lever is not pushed in
all the way, suction force may
decrease. If dust is extremely
tangled, pull the lever repeatedly.
5
Make sure the marks "" printed on the
dustbin cover and dustbin are aligned, and
then put the cover back on the dustbin.
6
01
02
Re-attach the dustbin by pushing it as
shown in the illustration until you hear it
click.
Cleaning the sponge lter
1
Open
the lter
holder.
2
Remove the
lter.
3
Shake the lter
over garbage
can.
4
Wash the lter and
dry in the shade.
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MAINTENANCE
5
Place in the
lter holder.
Make sure the
lter is dry.
6
Close the
lter holder.
Cleaning the outlet lter
To maintain the best performance of the
outlet lter, replace it once a year.
1
2
Cleaning the accessories
Soft Action Brush
1 2
3 4
Click
NOTE
• When foreign matter remains on
the brush, remove it with a wet
tissue or dry cloth.
• For the Soft Action Brush, if the
overheating prevention device
for the brush motor operates, it
may take about 10minutes of
time to cool the motor.
CAUTION
• Do not clean the rotating brush
and suction part with water.
• Do not use the Soft Action Brush
as a wet mop.
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MAINTENANCE
Turbo Action Brush
1 2
3
4
Click
• When the rotating brush is
disassembled, the Turbo Action Brush's
EzClean function automatically removes
tangled foreign matter or hair.
• If the foreign matter is not removed, use
a scissors to remove it.
NOTE
• If a cloth or other foreign matter
is vacuumed up and tangled with
the rotating brush (drum), the
rotating brush will stop working
to protect the brush motor. After
cleaning the brush, turn the
power off and then on again.
• If a brush does not work after
cleaning, turn the power off and
then on again.
• When cleaning the brush, be
careful not to catch your ngers
in the fold of the brush.
Mini Motorized Tool
Extension Crevice Tool / Pipe
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APPENDIX
Battery usage
NOTE
• If your vacuum cleaner does
not work after you charge the
battery, change the battery. If
it still does not work with the
new battery, contact a Samsung
service center.
• When you purchase a battery in
a Samsung service center, check
for the genuine Samsung logo on
the battery (
) and the
battery name (VCA-SBT80).
• The battery warranty period
is 6 months from the date of
purchase.
• The label on the wall mount
shows the label for the battery
charger which goes inside the
wall mount.
CAUTION
• Do not disassemble the battery or
the battery charger.
• Do not apply heat to the battery
and do not put the battery in a
re.
• As the battery is manufactured
only for this product, do not use
the battery for other electronic
appliances or other purposes.
• Removing the battery during
operation may cause product
malfunction.
• If the battery is removed while
the vacuum cleaner motor is
operating, the battery may not
work for 30seconds after being
re-attached for safety reasons.
• Battery charging time and usage
time may shorten with increased
battery use. When the battery
no longer charges or runs down
quickly, replace the exhausted
battery with a new one.
• Use only the battery charger
and batteries provided by the
manufacturer. (Battery charger
: SLPS-200FGOT, Battery : VCA-
SBT80)
• Before inserting the battery,
conrm that the battery is being
inserted in the correct direction
and orientation.
• When discarding a dead battery,
put it into a battery collection box
for recycling.
• If you are not going to use your
vacuum cleaner for a long time,
detach the battery from the
vacuum.
Notes and cautions
APPENDIX
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APPENDIX
• When attaching the battery to the
vacuum, insert it until you hear a
click. This assures that the battery
is rmly attached.
– Otherwise, the battery may
fall and could cause product
damage or injury.
• Do not drop or strike the battery
or subject it to a sudden shock.
• Do not disassemble the battery
and make sure that you do not
create a short circuit across the
plus (+) and minus (-) terminals.
• Leaks from battery cells can
occur under extreme usage or
temperature conditions. If the
liquid gets on your skin, wash
the affected area quickly with
water. If the liquid gets into your
eyes, ush them immediately
with clean water for a minimum
of 10minutes. Seek medical
attention.
• To protect the motor and battery,
the vacuum cleaner may not
operate when the temperature
is lower than 5°C or higher than
45°C.
Operation
NOTE
• If excessive force is applied to a
brush or foreign matter is caught
in the rotating brush (drum),
the brush may stop working to
protect the motor or vacuum.
Turn the vacuum off, remove the
foreign matter, and then turn the
vacuum on. If the vacuum does
not start, turn it off and then on
again.
• Static electricity may occur
depending on the humidity,
temperature, or oor material,
etc. in your home. If it happens
repeatedly, contact a Samsung
service center.
• Please charge the battery fully:
– Before using a newly purchased
battery for the rst time or if
you haven't used the battery for
a long time.
– When the battery level indicator
is on the lowest indication and
blinks.
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26
English
APPENDIX
• If you are not going to use the
vacuum for a long period of
time or you're going to be away
from home for a long period of
time, unplug the battery charger,
and then detach the battery
charger from the battery. When
the battery is not being charged
and not being used, it will slowly
discharge.
• When the battery level is low,
recharge it. If the level of the
battery remains low for a long
period of time, it can cause the
performance of the battery to
degrade.
CAUTION
• When the rotating brush (drum)
inside a brush is working, do not
touch the brush.
– Otherwise, your hand can be
caught and it may cause an
injury.
• When assembling the handle, be
careful not to catch your ngers
or hands in the movement fold of
the handle.
• Do not use the vacuum cleaner on
items that can be scratched (TV
and monitor screens, etc.)
Maintenance
NOTE
• Sometimes the wheel of a brush
can scratch the oor. Before using
the vacuum cleaner, check the
status of the wheels of the brush.
– If there is foreign matter on
the wheel of the brush which
cannot be removed easily,
contact a Samsung service
center.
CAUTION
• Storing the vacuum cleaner in
sunlight for long hours may cause
parts of the vacuum to deform or
discolor. Therefore, after cleaning
the parts of the vacuum cleaner,
dry them in the shade.
• Do not clean the brush of the
vacuum cleaner with water.
Cleaning it with water can cause
the brush to deform or discolor.
• Before cleaning the wall mount
(battery charger), you must
unplug the battery charger.
• If you notice a continuous
reduction in suction or the
vacuum cleaner overheats
abnormally, replace the outlet
lter.
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27English
APPENDIX
Troubleshooting
Before calling for service, review the problems and solutions below. If none of the
suggested solutions resolve your problem, please visit our website at www.samsung.com or
call Samsung Customer Care. Note that you will be charged for any service calls in which no
defects were found.
Problems Solutions
The vacuum cleaner
does not work.
• Check the battery level and charge the battery.
• Check whether the product is turned off, and then press the
power button to turn it on.
• Check whether the dustbin or brush is blocked.
• If the vacuum has not been used for a long time, charge the
battery.
Suction force
decreases suddenly
and the vacuum
makes a vibrating
sound.
• Check whether a brush, dustbin or pipe is clogged with foreign
matter and remove it.
• Check whether the dustbin is fully lled with dust. If it is,
empty the bin.
• Check whether the lter is dirty. If it is, clean the lter.
• Check the battery level and charge the battery if necessary.
The vacuum cleaner
cannot be charged.
• Conrm that the voltage provided to the battery charger
matches the requirements of the charger. (See page 2.)
• Check if the vacuum cleaner is turned on, and then check if the
LED of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal.
Remove any foreign matter with a cotton swab or soft cloth.
The rotating brush
(drum) inside a brush
does not work.
• After turning off the vacuum, check whether the brush is
clogged with foreign matter. If so, remove the foreign matter.
After cleaning the brush, turn on the vacuum again.
• Check if the vacuum cleaner is turned on and then turn it off
and on again.
– For the Soft Action Brush, if the overheating prevention
device for the brush motor operates, it may take about
10minutes of time to cool the motor.
An odor is coming
from the air outlet of
the vacuum cleaner.
• Empty the dustbin and clean the lters frequently.
– As your vacuum cleaner is a new product, it may have a
slight odor for the rst 3 months after purchase.
– If you use the vacuum cleaner frequently, accumulated dirt in
the dustbin or dust on the lter may generate an odor.
• Replacement lters are available at your local Samsung service
agent.
After nishing
cleaning, foreign
matter comes out of
the brush.
• After nishing cleaning, press and hold the turbo mode button
for about 10 seconds to suction up the remaining small dust
particles.
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DJ68-00803R-03
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
Country Customer Care Center Web Site
AUSTRALIA
1300 362 603 (Other)
1300 425 299 (HHP)
www.samsung.com/au/support
HONG KONG 3698 4698
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
MALAYSIA
1800-22-8899 (HHP)
1800-88-9999 (OTH)
+603-7713 7420 (Overseas
contact)
www.samsung.com/my/support
SINGAPORE
1800 7267864 /
1800-SAMSUNG (Other)
1800 4252997 /
1800-GALAXYS (HHP)
www.samsung.com/sg/support
INDIA
1800 40 SAMSUNG (1800 40
7267864) (Toll-Free)
www.samsung.com/in/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/support
This product is RoHS compliant
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