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18
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Error Code Appears in Display
“Sud” (Excess suds)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions.
Check for proper water supply.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
F09 followed by E01
(drain pump system
error) appears in display
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4
1
⁄
2
" (114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
F05 followed by E02
(door will not lock)
appears in display
Washer door not locking. Touch POWER/CANCEL to cancel the cycle. Make sure the door is
closed completely and latching. Check for items in the washer drum
that may be keeping the door from closing completely.
Washer beeps when
START is touched
Door not closed. Close the door completely.
“rL” (remove load)
appears in display
Load detected in drum during Clean
Washer with affresh
®
cycle.
Remove items from washer drum and restart Clean Washer with
affresh
®
cycle.
Washer making error
beeps
Door has not been opened and closed
for at least 3 cycles.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle.
F## E## code other
than as described above
appears in display
System error code. Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer. If code appears again,
call for service.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
“dEt” (Detergent)
appears in display
The dispenser cartridge is not
detected.
Ensure the dispenser cartridge is inserted correctly and the
dispenser drawer is shut completely. For single-load doses of
detergent, ignore this message.
The three detergent level
status lights are lit
Detergent dispenser is not securely in
place.
Pull out the dispenser and slide it back in place.
Detergent Level sensor error.
Touch POWER/CANCEL to reset system. If this fails, unplug
washer or disconnect power for one minute, then plug in washer or
reconnect power.
“Int” (interrupted)
appears in display
The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning
and drain and will display this error code during that time.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer.
Clean Washer LED
flashing at end of wash
cycle
The washer has run 30 wash cycles and
is indicating a reminder to run the Clean
Washer with affresh
®
cycle.
Run the Clean Washer with affresh
®
cycle. If the Clean Washer
with affresh
®
cycle is not turned on, the LED will stop flashing at
the end of a wash cycle after running 3 more regular wash cycles.
After 30 more wash cycles are completed, the Clean Washer LED
will again flash at the end of a wash cycle as a reminder.
Lo followed by FL or F8
followed by E1 (water
supply error) appears in
display
Unit will drain for 8 minutes while door remains locked. When
complete, touch POWER/CANCEL once to clear the code. Then
touch POWER/CANCEL again to restart washer. If code appears
again, call for service.
Touch WATER HARDNESS to change water hardness to “soft.”
If used, auto shut off connectors and hoses must be properly in-
stalled and in working order.
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