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English 23
Troubleshooting
Problem Cause Action
The oven does not
cook properly.
• If the door is often opened
during cooking
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lower and this may
affect the results of your
cooking.
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning Action
C-20
Sensor malfunctions
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not xed,
please contact a service centre.
C-21
C-22
C-d0
Button problem
Occurs when a button is
pressed and held for a period
of time.
Clean the buttons and make
sure there is no water on/
around them. Turn off the oven
and try again. If the problem
continues, contact a local
Samsung service centre.
S-01
Safety shutoff
Oven has continued operating
at a set temperature for an
extended time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C -
8 hours
• From 245 °C to Max - 4 hours
This is not a system failure.
Turn off the oven and remove
food. Then, try again normally.
NV70K1340BS_EU_DG68-00766A_EN.indd 23 2018-12-04 AM 9:22:42
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