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en
34
Customer service
Your local customer service
can be found in the telephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. )
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
The frozen food is thawing. The ambient temperature is
below +16° C. The
refrigeration unit is starting
less frequently.
Increase the ambient temperature (above
+16° C).
Fig. "/B Appliances with room temperature
switch: To switch on, press the room
temperature switch. Mark “0” is no longer
visible. The light inside the appliance is lit
at a reduced luminosity.
Appliance has no
refrigeration capacity.
The temperature controller is
in position “0”.
Turn the temperature controller from position
“0”. Fig. "/A
■ Power failure.
■ The fuse has been
switched off.
■ The mains plug has not
been inserted properly.
Check whether the power is on, check
the fuses.
GB 0344 892 8979 Calls charged at
local or mobile rate.
IE 01450 2655 0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US 800 944 2904 toll-free
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