User manual
Washing machine
HW60-12829
HW60-14829
HW70-12829
HW70-14829
HW80-12829
HW80-14829
HW100-12829
HW100-14829
HW60-12829S
HW60-14829S
HW70-12829S
HW70-14829S
HW80-12829S
HW80-14829S
HW100-12829S
HW100-14829S
Thank You
2
Legend
Warning – Important Safety information
General information and tips
Environmental information
Disposal
Help protect the environment and human health. Put
the packaging in applicable containers to recycle it.
Help to recycle waste of electrical and electronic ap-
pliances. Do not dispose appliances marked with this
symbol with the household waste. Return the product
to your local recycling facility or contact your municipal
oce.
Thank you for purchasing a Haier THERMOCOOL Product.
Please read these instructions carefully before using this appliance. The instructions con-
tain important information which will help you get the best out of the appliance and ensure
safe and proper installation, use and maintenance.
Keep this manual in a convenient place so you can always refer to it for the safe and proper
use of the appliance.
If you sell the appliance, give it away, or leave it behind when you move house, make sure
you also pass this manual so that the new owner can become familiar with the appliance
and safety warnings.
WARNING!
Risk of injury or suocation!
Disconnect the appliance from the mains supply. Cut o the mains cable and dispose
of it. Remove the door catch to prevent children and pets to get closed in the appliance.
Content
3
1-Safety information .......................................................................................................................... 4
2-Product description ....................................................................................................................... 7
3-Control panel ................................................................................................................................... 8
4-Programmes ..................................................................................................................................11
5-Daily use ..........................................................................................................................................13
6-Eco-friendly washing ...................................................................................................................18
7-Care and cleaning .........................................................................................................................19
8-Troubleshooting ............................................................................................................................22
9-Installation ....................................................................................................................................25
10-Technical data ..............................................................................................................................29
Safety information
4
Before switching on the appliance for the rst time read the follow-
ing safety hints!
WARNING!
Before rst use
▶ Make sure there is no transport damage.
▶ Make sure all transport bolts are removed.
▶ Remove all packaging and keep out of children´s reach.
▶ Handle the appliance always with at least two persons because it
is heavy.
Daily use
▶ This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental ca-
pabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
▶ Keep away children under 3 years of age from the appliance un-
less they are constantly supervised.
▶ Children shall not play with the appliance.
▶ Do not let children or pets come close to the appliance when the
door is open.
▶ Store washing agents out of reach of children.
▶ Pull up zips, x loose threads and take care for small items to pre-
vent laundry from being entangled. If necessary, use an appropri-
ate bag or net.
▶ Do not press or use the appliance when barefoot or with wet or
damp hands or feet.
▶ Do not cover or encase the appliance during operation or after-
wards to allow any moisture or dampness to evaporate.
▶ Do not place heavy objects or sources of heat or damp on top of
the appliance.
▶ Do not use or store flammable detergent or dry cleaning agent in
close vicinity to the appliance.
▶ Do not use any flammable sprays in close vicinity to the appliance.
▶ Do not wash any garments treated with solvents in the appliance
without having dried them previously in the air.
Safety information
5
WARNING!
Daily use
▶ Do not remove or insert the plug in the presence of flammable
gas
▶ Do not hot wash foam rubber or sponge-like materials.
▶ Do not wash any laundry which is polluted with flour.
▶ Do not open detergent drawer during any wash cycle.
▶ Do not press the door during the washing process, it gets hot.
▶ Do not open the door if the water level is visibly over the porthole.
▶ Do not force the door to open. The door is tted with a self-lock
device and will open shortly after the washing procedure is ended.
▶ Switch o the appliance after each wash programme and before
undertaking any routine maintenance and disconnect the appli-
ance from the electrical supply to save electricity and for safety.
▶ Hold the plug, not the cable, when unplugging the appliance.
Maintenance / cleaning
▶ Make sure children are supervised if they carry out cleaning and
maintenance.
▶ Disconnect the appliance from the electrical supply before un-
dertaking any routine maintenance.
▶ Keep the lower part of the porthole clean and open door and de-
tergent drawer if appliance is not in use to prevent odours.
▶ Do not use water spray or steam to clean the appliance.
▶ Replace a damaged supply cord only by the manufacturer, its ser-
vice agent or similarly qualied persons in order to avoid a hazard.
▶ Do not try to repair the appliance by yourself. In case of repair
please contact our customer service.
Installation
▶ The appliance should be placed in a well-ventilated place. Ensure
a location which allows opening the door fully.
▶ Never install the appliance outdoors in a damp place, or in an area
which may be prone to water leaks such as under or near a sink
unit. In the event of a water leak cut power supply and allow the
machine to dry naturally.
Safety information
6
Intended use
This appliance is intended for washing machine-washable laun-
dry only. Anytime follow the instructions given on the label of each
garment label. It is designed exclusively for domestic use inside the
house. It is not intended for commercial or industrial use.
Changes or modications to the device are not allowed. Unintended
use may cause hazards and loss of of all warranty and liability claims.
WARNING!
Installation
▶ Install or use the appliance only where the temperature is above
5 °C.
▶ Do not place the appliance directly on a carpet, or close to a wall
or furniture.
▶ Do not install the appliance in direct sunlight or in the near of heat
sources(e.g. stoves, heaters).
▶ Make sure that the electrical information on the rating plate
agrees with the power supply. If it does not, contact an electri-
cian.
▶ Do not use multi-plug adapters and extension cables.
▶ Make sure only the delivered electric cable and hose set are used.
▶ Make sure not to damage the electric cable and the plug. If dam-
aged have it replaced by an electrician.
▶ Use a separate earthed socket for the power supply which is easy
accessible after installation. The appliance must be earthed.
Only for UK: The appliance’s power cable is tted with 3-cord
(grounding) plug that ts a standard 3-cord (grounded) socket.
Never cut o or dismount the third pin (grounding). After the ap-
pliance is installed, the plug should be accessible.
▶ Make sure the hose joints and connections are rm and there is
no leakage.
Product description
7
2.1 Picture of appliance
Front (Fig. 2-1): Rear side (Fig. 2-2):
2.2 Accessories
Check the accessories and literature in accordance with this list (Fig.:2-3):
Inlet hose-
assembly
5 Blanking
plugs
Drain hose
bracket
User
manual
Note:
-
5
6
4
1
32
T1
T2
T3
S1
S2
S4
S3
T4
1
3
4
2
65
1 Detergent /Softener drawer
2 Control panel
3 Worktop
4 Rating plate
5 Sevice flap
6 Adjustable feet
1 Transportation bolts (T1-T4)
2 Back cover
3 Back cover screws (S1-S4)
4 Power cord
5 Water inlet vave
6 Drain hose
2-1 2-2
2-3
botton cover
with felt
1)
1)
Felt only available for model HW80-... and HW100-...
Warranty-
card
Control panel
8
1 Detergent /Softener drawer
2 “Power“ button
3 Programme selector
4 “Start/Pause“ button
HW100-14829
+++
A
1400
CapacityrpmEnergy
10kg
DelayTemp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
1 5 6
14
2 3 4 7
9
13 12 11
10
8
5 “Temp.”
6 “Spin speed”
7 “Delay”
8 “Extra rinse”
3.1 Detergent drawer
Open the drawer, three compartments can be
seen (Fig. 3-1):
Compartment 1 : Water inlet only, no detergent
Compartment 2 : Detergent for programme
Compartment
: Softener, Conditioning agent etc.
The recommendation on the type of detergents is
suitable for the various washing temperatures, please
refer to the manual of detergent.
3-1
9 Extra rinse indicator
10 Delay indicator
11 Display
12 Spin speed indicator
13 Temperature indicator
14 Programme indicator
Note : Acoustic signal
In following cases an acoustic signal sounds:
▶ when pressing a button
▶ at the end of programme
▶ in case of failures
The acoustic signal can be deselected if necessary ; see DAILY USE.
3-0
Function buttons: Indicators:
Control panel
9
3.2 “Power“ button
Press this button (Fig. 3-2) gently to switch on, the
display is shining. Press it again for about 2 seconds to
switch o. If no panel element or programme is acti-
vated after a while machine will shut down automati-
cally.
3.5 Function buttons
The function buttons (Fig. 3-5) enables additional op-
tions in the selected programme before programme
start. The related indicators are displayed.
By switching o the appliance or setting a new pro-
gramme, all options are disabled.
If a button has multiple options, the desired option can
be selected by pressing the button sequentially.
To delete the setting or to cancel the setting process,
press the function button until the desired LED lights
or -in case of only one option- the LED switches o.
Note: Factory settings
To get best results in each programme Haier has well dened specic default settings. If
there is no special requirement default settings are recommended.
3.4 „Start/Pause“ button
Press this button (Fig. 3-4) gently to start or inter-
rupt the currently displayed programme. During pro-
gramme interruption the digits on the display are blink-
ing.
Start/
Pause
3-4
Power
3-2
3.3 Programme selector
Press one of these buttons (Fig. 3-3) sequentially until
the indicator of the desired programme lights up, and
the default settings are displayed.
Delay
Temp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
3-3
DelayTemp.
Spin
speed
Extra
rinse
3.5.1 3.5.2 3.5.3 3.5.4
3-5
3.5.1-Function button „Temp.“
Press this button (Fig. 3-5.1) to change the washing
temperature of the programme. If no value is illumi-
nated the water will not heated.
In conjunction with the “Spin speed” button, the child
lock function can be switch on/o (see CHILD LOCK).
3-7 3-8
Delay
Temp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
DelayTemp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
3-5.1
3-5.2
3.5.2-Function button “Spin speed”
Press this button (Fig. 3-5.2) to change or deselect the
spin of the programme. If no value is illuminated the
Control panel
10
3.5.4-Function button “Extra rinse“
Press this button (Fig. 3-5.4) to rinse the laundry more
intense with fresh water. This is recommended for
people with sensitive skin. One or two additional rinse
cycles are available.
3.5.3-Function button “Delay”
Press this button (Fig. 3-5.3) to start the programme
with a delay. End time delay could be increased in steps
of 30 minutes from 0,5-24h. For example display o
6:30 means end of programme cycle will be in 6 hours
and 30 minutes. Press “Start/Pause” button to activate
the time delay. It is not applicable to programme COT-
TON+ and SPIN.
Note: Liquid detergent
If using liquid detergent, it is not recommended to acti-
vate the end time delay.
3.6 Child lock
Press button „Temp.“ and ”Spin speed” (Fig. 3-6.1) for
3 seconds simultaneously to block all panel elements
against activation. For unlocking please press again
the two buttons.
The display shows cLo
I-
(Fig. 3-6.2) if a button will be
pressed, when the child lock is activated. The change
is not running.
3-14
DelayTemp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
3-6.1
3-6.2
Delay
3-5.3
DelayTemp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
3-5.4
3.7 Indicators
The indicators mentioned in gure 3-7 light up when
corresponding function/programme is activated.
DelayTemp.
Spin
speed
Power
Start/
Pause
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
Program
Extra
rinse
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
14
9
13 12
10
3-7
3.8 Display
The display (Fig. 3-8) shows following information:
▶ Washing time
▶ End time delay
▶ Error codes and service information
3-8
laundry will not spun.
In conjunction with the “Temp.” button, the child lock
function can be switch on/o (see CHILD LOCK).
Programmes
11
1)
Relating to dry laundry.
2)
*: water will not heated (no value is iluminated).
Choose 90 °C wash temperature only for special hygienic requirements
3)
Reduce detergent amount because programme duration is short.
Max. load Temperature
Preset spin
speed
in rpm
in kg in °C
Preset
Programme
HW60/
HW70/
HW80/
HW100
seletable
range 2 1 Fibre type
Cotton
6.0/7.0/8.0/10.0 * to 90 30
•
º
/
Cotton 1000
Cotton +
6.0/7.0/8.0/10.0 40 to 60 40
•
º
/
Cotton; standard
programme for
Energy Labelling
HW...-12...:
1200
HW...-14...:
1400
Synthetic
3.0/3.5/4.0/5.0 * to 60 30
•
º
/
Synthetic or mixed
fabric
1000
Mix
3.0/3.5/4.0/5.0 * to 60 30
•
º
/
Lightly soiled mixed-
laundry of cotton and
synthetic
1000
Jeans
3.0/3.5/4.0/5.0 * to 60 30
•
º
/
Jeans 1000
Sport
3.0/3.5/4.0/5.0 * to 40 20
•
º
/
Sports wear 800
Wool
* to 40 *
•
º
/
Machine-washable
fabric made of wool
or with wool content
800
Express
15 min
3)
* to 40 *
•
º
/
Cotton / Synthetic 1000
Fast
3)
3.0/3.5/4.0/5.0 * to 40 40
•
º
/
Lightly soiled laundry
made of cotton or
synthetic
1000
Delicate/
Silk
1.5/1.75/2.0/2.5 * to 30 30
•
º
/
Delicate laundry and
silk
400
Hand Wash
1.5/1.75/2.0/2.5 * to 30 30
•
º
/
Laundry marked with
symbol for handwash
800
Hygienic 3.0/3.5/4.0/5.0 90 90
•
º
/
Cotton 1000
Babycare 3.0/3.5/4.0/5.0 * to 90 40
•
º
/
Cotton/Synthetic 1000
Spin
6.0/7.0/8.0/10.0
/ / / / /
all fabrics 1000
1)
2)
R
Detergent compartment for:
1
Water inlet only,
no detergent
2
Detergent
Softener or care product
•
Yes,
º
Optional,
/
No
1.5/1.75/2.0/2.5
1.5/1.75/2.0/2.5
6.3 Preparing laundry
▶ Sort out clothes according to fabric (cotton, syn-
thetics, wool or silk) and to how dirty they are (Fig.
6-3). Pay attention to the care labelling of wash-
ing labels.
▶ Separate white clothes from coloured ones.
Wash coloured textiles rst by hand to check if
they fade or run.
▶ Empty pockets (keys, coins, etc.) and remove
harder decorative objects (e.g. brooches).
▶ Garments without hems, delicates and nely wo-
ven textile such as ne curtains are to be put into
a wash bag to care for this delicate laundry (hand
or dry cleaning would be better).
▶ Close zippers, velco fastener and hooks, make
sure the buttons are sewn on tightly.
▶ Place sensitive items like laundry without rm
hem, delicate underwear (Dessous) and small
items such as socks, belts, bras, etc. in a wash
bag.
▶ Unfold large pieces of fabric such as bed sheets,
bedspreads etc.
▶ Turn jeans and printed, decorated or color-inten-
sive textiles inside out; possibly wash separately.
6-3
6.1 Power supply
Connect the washing machine to a power supply
(220V to 240V~/50Hz; Fig. 6-1). Please refer also to
section INSTALLATION.
6.2 Water connection
▶ Before connecting check the cleanliness and clar-
ity of the water inlet.
▶ Tun on the tap (Fig.6-2).
6-26-1
Note: Tightness
Before use check for leakage in the joints between the tap and the inlet hose by turning
on the tap.
CAUTION!
Non-textile, as well as small, loose or sharp-edged items may cause malfunctions and
damage of clothes and appliance.
Daily use
12
13
Care chart
Washing
Washable up to 95°C
normal process
Washable up to 60°C
normal process
Washable up to 60°C
mild process
Washable up to 40°C
normal process
Washable up to 40°C
mild process
Washable up to 40°C
very mild process
Washable up to 30°C
normal process
Washable up to 30°C
mild process
Washable up to 30°C
very mild process
Wash by hand
max. 40°C
Do not wash
Bleaching
Any bleaching allowed Only oxygen/
non -chlorine
Do not bleach
Drying
Tumble drying possible
normal temperature
Tumble drying possible
lower temperature
Do not tumble dryr
Line drying Flat drying
Ironing
I
ron at a maximum
temperature
up to 200 °C
I
ron at a medial tem-
perature
up to 150°C
I
ron at a low temper-
ature up to 110 °C;
without steam (steam
ironing may cause irre-
versible damage)
Do not iron
Professional Textile Care
Dry cleaning in tetra-
chloroethene
Dry cleaning in hy-
drocarbons
Do not dry clean
Professional wet clean Do not professional
wet clean
6.4 Loading the appliance
▶ Put in the laundry piece by piece
▶ Don‘t overload. Note the dierent maximum load according to programmes! Rule of
thumb for maximum load: Check if you can put a hand upright on top of load.
▶ Close the door carefully. Make sure that no pieces of laundry are pinched.
Daily use
14
6.5 Selecting detergent
▶ Washing eciency and performance is determined by used detergent quality.
▶ Use only machine wash approved detergent.
▶ If needed use specic detergents, e.g. for synthetic and woolen fabric.
▶ Mind always detergent manufacturer recommendations.
▶ Do not use dry cleaning agents such as trichloroethylene and similar products.
Choose the best detergent
Programme
Kind of detergent
Universal Colour Delicate Special Softener
Cotton
L/P L/P - - o
Cotton + L/P L/P - - o
Synthetic
L/P L/P L - o
Mix L/P L/P - - o
Jeans L/P L/P L - o
Sport
- - - L o
Wool
- - - L o
Express 15 min
L L - - o
Fast
L L - - o
Delicate/Silk - - L - o
Hand Wash
- - - L o
Hygienic
L/P L/P L - o
Baby Care
L/P L/P - - o
R
L = gel-/liquid detergent P = powder detergent O = optional
_
= no
If using liquid detergent, it is not recommended to activate the time delay.
We recomment by using:
▶ Laundry powder: 20°C to 90°C* (best use:: 40-60°C)
▶ Color detergent: 20°C to 60°C (best use: 30-60°C)
▶ Wool/delicate detergent: 20°C to 30°C (= best use:)
* Choose 90 °C wash temperature only for special hygienic requirements.
Daily use
15
6.7 Switch on the appliance
Press the „Power“- button to switch on the appliance
(Fig. 6-7). The Display is shining.
Power
6-7
6.6 Adding detergent
1. Slide out the detergent drawer.
2. Put the required chemicals into corresponding
compartments (Fig. 6-6)
3. Push back the drawer gently.
Note:
▶ Remove detergent residues before next wash cycle from the detergent drawer.
▶ Do not overuse detergent or softener.
▶ Please follow the instruction on the detergent package.
▶ Always ll the detergent just before the beginning of the wash cycle.
▶ Concentrated liquid detergent should be diluted before adding into compartment 2.
▶ The best use of liquid detergent is by using a dosing ball, which is given with the laun-
dry into the washing machine.
▶ Do not use liquid detergent if „end time delay“ is selected.
▶ Carefully choose the programme settings according to the care symbols on all laun-
dry labels and according to the programme table.
6.8 Select a programme
To get the best washing results, select a programme
which ts the degree of soiling and sort of laundry
type.
Press button or (Fig. 6-8) sequentially until the in-
dicator of the desired programme lights up, and the
default settings are displayed.
Program
Spin
Express
15min
Fast
Delicate/
Silk
Hand
wash
Hygienic
Babycare
R
Cotton
Cotton+
Synthetic
Mix
Jeans
Sport
Wool
6-8
6.9 Add individual selections
Select required options and settings (Fig. 6-9); refer to
CONTROL PANEL.
DelayTemp.
Spin
speed
Extra
rinse
6-9
Note: Odour removal
Before rst use we recommended to run programme Cotton 90°C with no load and small
amount of detergent in washing agent compartment (2) or special machine cleaner to
remove possibly corruptive residues.
6-6
Daily use
16
1. At programme cycle end END is displayed.
2. The appliance switches o automatically.
3. Remove laundry as soon as possible to go easy on it and to prevent more wrinkling.
4. Turn o the water supply.
5. Unplug the power cord.
6. Open the door to prevent formation of moisture and odours. Let it open while not used.
To interrupt a running programme press gently “Start/Pause“. The LED in the button is
flashing. Press it again to resume operation.
To cancel a running programme and all its individual settings
1. Press “Start/Pause” button to interrupt the running programme.
2. Press „Power“ button for about 2 seconds to switch the appliance o.
3. Run programme SPIN and select “no Speed” (all lights are o ) to drain the water.
4. Select a new programme and start it.
6.12 After washing
Note: Door lock
▶ For safety reasons the door is locked partially during the washing cycle. It is only pos-
sible to open the door at the end of the programme or after the programme was can-
celled correctly (see description above).
▶ In case of high water level, high water temperature and during spinning it is not pos-
sible to open the door; Loc
1-
is displayed
Note: Standby mode / energy-saving mode
The switched on appliance will go into standby-mode if it will not be activated within 2
minutes before starting the program or at the end of program. The display switsches o.
This saves energy. To interrupt the standby mode push “Start/Pause“ button.
6.10 Start wash programme
Press “Start/Pause“ button (Fig. 6-10) to start. Appli-
ance operates according to present settings. Changes
are only possible by cancelling the programme.
6.11 Interrupt - cancel wash programme
Start/
Pause
6-10
6.13 Activate or deactivate the buzzer
The acoustic signal can be deselected if necessary:
1. Switch on the appliance.
2. Select the SPIN programme.
3. Press the “Delay “button and “Spin speed” button at the same time for about 3 sec-
onds. “bEEP OFF” will be displayed and the buzzer will be deactivated.
For activating the buzzer press these two buttons at the same time again. “bEEP ON” will
be displayed.
Daily use
Eco-friendly washing
17
Environmentally responsible use
▶ To achieve best use of energy, water, detergent and time you should use the recom-
mended maximum load size.
▶ Do not overload (hand width clearance above laundry).
▶ For slightly soiled laundry select the Quick Wash programme.
▶ Apply exact dosages of each washing agent.
▶ Choose the lowest adequate washing temperature - modern detergents are ef-
ciently cleaning below 60°C.
▶ Raise default settings only due to heavy staining.
▶ Select max. spinning speed if a domestic dryer is used.
Care and cleaning
18
8.1 Cleaning the detergent drawer
Take always care there are no detergent residues.
Clean the drawer regularly (Fig. 8-1):
1. Pull out the drawer until it stops.
2. Press the release button and remove the drawer.
3. Flush the drawer with water until it is clean and
insert the drawer back in the appliance.
8.2 Cleaning the machine
▶ Unplug the machine during cleaning and mainte-
nance.
▶ Use a soft cloth with soap liquid to clean the ma-
chine case (Fig. 8-2) and rubber components.
▶ Do not use organic chemicals or corrosive sol-
vents.
1
2
8-1
8-2
Note: Hygiene
For regular maintenance we recommend to run programme Cotton 90°C with no load
in order to remove possible corruptive residues quarterly. Add a small amount of deter-
gent in washing agent compartment (2) - or use a special machine cleaner
8.3 Water inlet valve and inlet valve lter
To prevent blockage of water supply by solid substanc-
es like lime clean regularly the inlet valve lter.
▶ Unplug the power cord and turn o the water
supply.
▶ Unscrew the water inlet hose at the back (Fig. 8-3.1)
of the appliance as well as on the tap (Fig. 8-3.2).
▶ Remove the lters and flush them with water and
a brush.
▶ Insert the lter and install the inlet hose.
8.4 Cleaning the drum
▶ Remove accidentally washed metal parts such as
pins, coins, etc. from the drum (Fig. 8-4) because
they cause rust stains and damage.
▶ Use a non-chloride cleaner for removing rust
stains. Observe the warning hints of the cleaning
agent manufacturer.
▶ Do not use any hard objects or steel wool for clean-
ing.
8-3.2
8-3.1
8-4
19
1. Turn o and unplug the machine (Fig. 8-6.1).
2. Open service flap. You can either use a coin or a
screwdriver (Fig. 8-6.2).
3. Provide a flat container to catch leach water
(Fig. 8-6.3). There could be bigger amounts!
4. Pull the drainhose out and hold its end above the
container (Fig. 8-6.3).
5. Take the sealing plug out of the drainhose (Fig.
8-6.3).
6. After complete drainage close drainhose (Fig.
8-6.4). and push it back into the machine.
7. Unscrew and remove counter clockwise the pump
lter (Fig. 8-6.5).
8. Remove contaminants and dirt (Fig. 8-6.6).
8-6.3
8-6.4
8-6.5
8-6.6
8.5 Long periods of disuse
If the appliance is left idle for a longer period:
1. Pull out the electrical plug (Fig. 8-5.1).
2. Turn o water supply (Fig. 8-5.2).
3. Open the door to prevent formation of moisture
and odours. Let door open while not used.
Before next usage check carefully power cord, water
inlet and drain hose. Make sure everything is properly
installed and without leakage.
8-5.1 8-5.2
WARNING!
Scalding Risk! Water in the pump lter can be very
hot! Before any action please ensure water has
cooled down.
Note: Hygiene
After long periods of disuse we recommended to run programme Cotton 90°C with no
load and small amount of detergent in washing agent compartment (2) or special ma-
chine cleaner to remove possibly corruptive residues.
8.6 Pump lter
Clean the lter once a month and check the pump lter
for instanvce if the appliance:
▶ doesn´t drain the water.
▶ doesn´t spin.
▶ cause unusual noise while running.
8-6.28-6.1
Care and cleaning
20
CAUTION!
▶ Pump lter sealing has to be clean and unhurt. If the lid is not full tightened, water
can escape.
▶ The lter must be in place, or it may lead to leakage.
9. Clean carefully pump lter, e.g. using running water
(Fig. 8-6.7).
10. Rex it thoroughly (Fig. 8-6.8).
11. Close service flap.
8-6.7
8-6.8
Care and cleaning
21
9.2 Troubleshooting with display code
Problem Cause Solution
E1
• Drainage error, water is not fully drained
within 6 minutes.
• Clean pump lter.
• Check drain hose installation.
E2
• Lock - error. • Shut the door properly.
E4
• Water level not reached after 10
minutes. at the latest.
• Drain hose is self-syphoning.
• Make sure that tap is fully opened and water
Pressure is normal.
• Check drain hose installation.
E8
• Water protective level - error. • Contact the After sales service.
F3
• Temperature sensor - error. • Contact the After sales service.
F4
• Heating error.
• Contact the After sales service.
Many occuring problems could be solved by yourself without specic expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶ Electrical equipment should be serviced only by qualied electrical experts, because
improper repairs can cause considerable consequential damages..
▶ A damaged power cable should only be replaced by the manufacturer, its service
agent or similarly qualied persons in order to avoid a hazard.
9.1 Information codes
Following codes are displayed only for information referring to the washing cycle. No
measures must be performed.
Code Message
1:25
The remaining wash cycle time will be 1 hour and 25 minutes.
6:30
The remaining wash cycle time including chosen end-time delay will be 6 hours and 30 min-
utes.
End
The washing cycle is nished. The appliance shuts o automatically.
cLo1-
Function child lock is activated.
LocI-
Door is closed because of high water level, high water temperature or spinning cy-
cle.
bEEP OFF
The buzzer is deactivated.
bEEP ON
The buzzer is activated.
Troubleshooting
22
Problem Cause Solution
F7
• Motor - error. • Contact the After sales service.
FC0, FC1 or
FC2
• Abnormal communication error.
• Contact the After sales service.
UNB
• Unbalanced load - error. • Check and balance laundry load in the drum.
Reduce the load.
Problem Cause Solution
Washing machine fails
to operate.
• Programme is not yet started. • Check programme and start it.
• Door is not properly closed. • Close the door properly.
• Machine has not been switched on. • Switch the machine on.
• Power failure. • Check power supply.
• Child lock is activated. • Deactivate child lock.
Washing machine
will not be lled with
water.
• No water. • Check water tap.
• Inlet hose is kinked. • Check inlet hose.
• Inlet hose lter is blocked. • Unblock inlet hose lter.
• Water pressure is less than 0.03 MPa.
• Check water pressure.
• Door is not properly closed. • Close the door properly.
• Water supply failure. • Ensure the water supply.
Machine is draining
while being lled.
• Height of drain hose is below 80 cm.
• Make sure that drain hose is
properly installed.
• Drain hose end could reach into
water.
• Make sure the drain hose is not
in water.
Drainage failure. • Drain hose is blocked. • Unblock drain hose.
• Pump lter is blocked. • Clean pump lter.
• Drain hose end is higher than 100 cm
above floor level.
• Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
• Not all transportation bolts have
been removed.
• Remove all transportation bolts
.
• Appliance has no solid position.
• Ensure solid ground and a levelled
position.
• Machine load is not correct. • Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure. • Check power and water supply.
Operation stops for
a period of time.
• Appliance displays error code. • Consider display codes.
• Problem due to load pattern. • Reduce or adjust load.
• Programme performs soaking cycle.
• Cancel programme and restart.
Excessive foam floats
drum and/or deter-
gent drawer.
• Detergent is not a appropriate. • Check detergent recommen-
dations.
• Excessive use of detergent. • Reduce amount of detergent.
9.3 Troubleshooting without display code
Troubleshooting
23
Should the error messages reappear even after the taken measures, switch o the appli-
ance, disconnect the power supply and contact the customer service.
9.4 In case of power failure
The current programme and its setting will be saved.
When power supply is restored operation will be re-
sumed.
In case of power failure during programme run door
opening is mechanically blocked. If the laundry is to
be removed, the water level must not be visible in the
glass door. - Danger of scalding!
▶ Lower the water level according to step 1 to 6 of
chapter CARE AN CLEANING (PUMP FILTER).
▶ Pull lever (A) beneath service flap (Fig. 9-4) until
door is unlocked by a gentle click.
▶ Fix all parts and close the service flap.
A
9-4
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be ac-
tivated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends
without spinning.
Problem Cause Solution
Automatic adjust-
ment of washing
time.
• Washing programme duration will
be adjusted.
• This is normal and doesn‘t af-
fect functionality.
Spinning fails. • Unbalance of laundry. • Check machine load and laun-
dry and run a spinning pro-
gramme again.
Unsatisfactory wash-
ing result.
• Degree of pollution does not agree
with selected programme.
• Select an other programme.
• Detergent quantity was not su-
cient.
• Choose the detergent accord-
ing to the degree of pollution
and according. to manufacturer
specications.
• Maximum load has been exceeded. • Reduce loading.
• Laundry was unevenly distributed
in the drum.
• Loose the laundry.
Washing powder
residues are on the
laundry.
• Insoluble particles of detergent can
remain as white spots on the laun-
dry.
• Perform extra rinse.
• Try to brush the points from the
dry laundry.
• Choose an other detergent.
Laundry has grey
patches.
• Caused by fats such as oils, creams
or ointments.
• Pretreat the laundry with a spe-
cial cleaner.
Troubleshooting
24
10.1 Preparation
▶ Take the appliance out of the packaging.
▶ Remove all packaging material including polystyrene base, keep them out of childrens
reach. While opening the package, water drops may be seen on plastic bag and port-
hole. This normal phenomenon results from water tests in the factory.
10.3 Dismantle the transportation bolts
The transportation bolts are designed for clamping
anti-vibration components inside the appliance during
transportation to prevent inner damage.
1. Remove the back cover (Fig. 10-3.1).
2. Remove all 4 bolts on the rear side and take out
plastic spacers (A) from inner side of the machine
(Fig. 10-3.2).
Note: Packaging disposal
Keep all packaging materials out of children´s reach and dispose them in an environmen-
tally friendly manner.
10.2. OPTIONAL: Adjusting the bottom cover
board
When opening the shrink package, you will nd a cal-
cium-plastic board (A) The board is used for reducing
noise after covering the bottom of the cabinet.
2. Lay the washing machine down to its side, port-
hole pointing upwards, bottom side towards op-
erator and screw o the four bolts.
3. Place the calcium-plastic board.
Screw the bolts through the four holes on the
board on to the tub rmly. Finally set the machine
upright again.
A
B
1.
2.
3.
10.2
Only Model HW80-/HW100:
The felt is pointing inside the appliance.
Only Model HW80-/HW100:
There is also a felt (B) in the package.
1. Past the felt on one side of the calcium-plastic
board (Fig. 10.2).
A
10-3.1 10-3.2
Installation
25
10.5 Aligning the appliance
Adjust all feet (Fig. 10-5) to achieve a complete level
position. This will minimize vibrations and thus noise
during use. It will also reduce wear and tear. We recom-
mend to use a spirit level for adjustment. Floor should
be as stable and flat as possible.
1. Loose the locknut (1) by using a wrench.
2. Adjust the high by turning the foot (2).
3. Tighten locknut (1) against the housing.
10-5
10.4 Moving the appliance
If the machine is to be moved to a distant location, replace the transportation bolts re-
moved before installation to prevent damage:
1. Remove the blanking plugs.
2. Remove the back cover
3. Insert the plastic spacers and the transportation bolts.
4. Tighten the bolts with a spanner.
5. Replace the back cover.
3. Replace back cover by inserting it in the two gaps
its convexity is facing out (Fig. 10-3.3).
4. Fill left holes with blanking plugs (Fig. 10-3.4).
10-3.4
10-3.3
Note: Keep in safe place
Keep the transportation bolts in a safe place for later
use. Whenever the appliance is to be moved at rst
reinstall the bolts.
Installation
26
Following connections are possible:
10.6.1 Drain hose to sink
▶ Hang the drain hose with the U-support over the
edge of a sink with adequate size (Fig. 10-6.1).
▶ Protect the U-support suciently against slip-
ping.
10.6.2 Drain hose to waste water connection
▶ The internal diameter of the stand pipe with
vent-hole must be minimum 40 mm.
▶ Put the drain hose for approx. 80 mm in the
wastewater pipe.
▶ Attach the U-support and secure it suciently
(Fig. 10-6.2).
10-6.2 10-6.1
10.6 Drain Water Connection
Fix the water drain hose properly to the piping. The hose has to reach at one point a height
between 80 and 100 cm above the appliance bottom line! If possible keep always drain
hose xed to the clip at the appliance back.
WARNING!
▶ Use only the supplied hose set for the connection.
▶ Never reuse old hose sets!
▶ Only connect to cold water supply.
▶ Before connection, check whether the water is clean and clear.
CAUTION!
▶ The drain hose should not be submerged in water and should be securely xed and
leak-free. If the drain hose is placed on the ground or if the pipe is at a height of less
than 80 cm, the washing machine will continuously drain while being lled (self-si-
phoning).
▶ Drain hose is not to be extended. If necessary contact after sales service.
10.6.3 Drain hose to sink connection
▶ The junction must lie above the siphon
▶ A spigot connection is usually closed by a pad (A).
That must be removed to prevent any disfunc-
tion (Fig. 10-6.3).
▶ Secure the drain hose with a clamp.
10-6.3
Installation
27
10.8 Electrical Connection
Before each connection check if:
▶ power supply, socket and fusing are appropriate to
the rating plate.
▶ the power socket is earthed and no multi-plug or
extension are used.
▶ the power plug and socket are strictly according.
▶ Only UK: The UK plug meets BS1363A standard.
Put the plug into the socket (Fig. 10-8).
10-8
WARNING!
▶ Ensure always that all connections (power supply, drain and fresh water hose) are rm,
dry and leak free!
▶ Take care these parts are never to be crushed, kinked, or twisted
▶ If the supply cord is damaged, it must be replaced by the service agent (see warranty
card) in order to avoid a hazard. .
Note: Hygiene
After each installation or long periods of disuse, before rst use and for regular main-
tenance run programme Cotton 90°C with no load and small amount of detergent in
washing agent compartment (2) or with special machine cleaner to remove possibly
corruptive residues.
10.7 Fresh Water Connection
10-7.210-7.1
Make sure that the gaskets are inserted.
1. Connect the water inlet hose with the angled end
to the appliance (Fig. 10-7.1). Tighten the screw
joint by hand.
2. The other end connect to a water tap with a 3/4“
thread (Fig. 10-7.2).
Installation
Technical data
28
HW60-12829*
HW60-14829*
HW70-12829*
HW70-14829*
HW80-12829*
HW80-14829*
HW100-12829*
HW100-14829*
Dimension in mm
Height
850
Width 595
Depth 410 460 550 600
Voltage in V 220-240 V~/50Hz
Current in A 10
Max power in W 2050
Water Pressure
in MPa
0.03≤P ≤1
Max. water inlet-
temperatur
cold
Netto weight in kg 60 64 70/72 72/74
11.2 Additional technical data
11.3 Standards and Directives
This product meets the requirements of all applicable EC directives with the correspon-
ding harmonised standards, which provide for CE marking.
0020506943GZ
