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51
en
Simple troubleshooting
Problem Cause Solution
Display shows
“Clean brewing unit”
Brewing unit is soiled. Clean the brewing unit.
Too much ground coee in the
brewing unit.
Clean the brewing unit. Do
not place more than two level
measuring spoons of ground
coee in the drawer.
The mechanism of the
brewing unit is sti.
Clean the brewing unit, see
the section “Care and daily
cleaning”.
Display shows
“Refill with still water
or remove filter”
Water tank wrongly inserted Insert water tank correctly
Carbonated water in the water
tank.
Fill the water tank with fresh tap
water.
Float is stuck in the water
tank.
Remove the tank and clean
thoroughly.
New water lter not rinsed
according to instructions, or
water lter used or defective.
Rinse the water lter according to
the instructions and then switch
on, or use a new water lter.
Air in the water lter. Dip the water lter into water
until no more air bubbles
escape, replace the lter.
Display shows
“Empty drip trays”
despite them being empty.
Drip tray is soiled and wet. Clean and dry the drip tray
thoroughly.
Emptying is not detected
when the appliance is
switched o.
When the appliance is switched
on, remove and reinsert the
drip tray.
Display shows
“Insertdrip trays” even
though drip tray in use.
Inside of appliance
(tray holder) dirty.
Clean the inside.
The coee grounds container
is not fully inserted.
Push the coee grounds
container all the way in.
Very frequent display that
descaling is necessary.
Water is too hard.
Insert water lter and congure
settings accordingly in the menu.
Water dripped onto the
inner oor of the appli
ance when the drip tray
was removed.
Drip tray was removed too
soon.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray.
Display shows
“Switch off with power
switch, then back on after
30sec!”
Appliance is too warm. Leave the appliance to
cool down.
Dirty brewing unit. Clean the brewing unit.
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
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