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49
en
Simple troubleshooting
Problem Cause Solution
The personally selected
volume is not reached.
Coee dispensing slows
to a trickle or stops
completely.
Coee is ground too nely.
Preground coee is too ne.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coee.
Heavy buildup of limescale in
the appliance.
Descale the appliance accord
ing to the instructions, see the
section “Service programmes”.
The brewing unit is soiled. Clean brewing unit, see chapter
“Cleaning the brewing unit”.
Hot water milky or tastes
of coee.
Milk tube has not been
removed.
Remove the milk tube from the
milk container.
Milk or coee residue in the
beverage outlet.
Clean the beverage outlet.
Coee has no “crema”. Unsuitable type of coee.
Use a type of coee with a higher
proportion of robusta beans.
The beans are no longer fresh. Use fresh beans.
The grinding level is not
suitable for the beans.
Adjust the grinding unit to a
ner setting.
Coee is too “acidic”. The grinding level is too
coarse. Preground coee is
too coarse.
Adjust the grinding unit to a
ner setting. Use a ner ground
coee.
Unsuitable type of coee. Change the type of coee.
Coee is too “bitter”. Coee is ground too nely.
Preground coee is too ne.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coee.
Unsuitable type of coee. Change the type of coee.
Coee tastes burnt. The brewing temperature is
too high.
Reduce the temperature, see
the section “Drink adjustment”.
Coee is ground too nely.
Preground coee is too ne.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coee.
Unsuitable type of coee. Change the type of coee.
Coee is too “weak”. Coee strength selected is too
weak.
Raise the strength of the
coee, see the section “Drink
adjustment”.
Ground coee jammed in the
coee drawer.
Remove the ground coee
drawer, clean and dry thoroughly.
Ground coee sticks in
the coee drawer.
Ground coee sticks together. Do not press the ground coee
rmly into the coee drawer.
Coee drawer is damp. Remove the ground coee
drawer, clean and dry thoroughly.
The water lter does not
stay in position in the
water tank.
The water lter is not mounted
correctly.
Firmly press the water lter
straight down into the tank
connection.
Bean container sticks
when inserting.
There are beans in the
housing.
Remove the beans.
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