Loading ...
Loading ...
Loading ...
17
Troubleshooting
PROBLEM CAUSE CORRECTION
Water has black or
gray color
(NEW SYSTEM) Start up procedure
has not been completed
Run start up procedure (See Page 13) or run
consecutive Clean Rinse cycles (See Page 14)
until water color returns to normal.
(NOT A NEW SYSTEM) Normal abra-
sion of filtration media
Manually initiate a Clean Rinse cycle (See Page 14).
Low water pressure at
house faucets
Sediment filter screen is clogged Manually initiate a Clean Rinse cycle (See Page 14).
Clean sediment filter screen (See Page 19). If
the filter screen is frequently plugging, it may be
necessary to adjust the frequency of Clean Rinse
cycles.
Filtration media pores are blocked Manually initiate a Clean Rinse cycle (See Page 14).
If the filtration media pores are frequently block-
ing, it may be necessary to increase the frequen-
cy of Clean Rinse cycles.
Water has objection-
able taste and/or odor
System is in bypass Move bypass valve(s) to normal operating (non-
bypass) position.
Filtration media pores are blocked Manually initiate a Clean Rinse cycle (See Page 14).
If the filtration media pores are frequently block-
ing, it may be necessary to increase the frequen-
cy of Clean Rinse cycles.
No water flow to drain
during Clean Rinse
cycle
System is in bypass Move bypass valve(s) to normal operating (non-
bypass) position.
Drain flow control is plugged Clean drain flow control (See Page 18).
Drain hose is plugged or kinked Straighten drain hose.
Power supply is unplugged from wall
electrical outlet (display will be blank)
Check for loss of power and correct.
Clean Rinse cycle does
not run automatically
If display reads “VAC”, then Clean
Rinse function has been disabled
Press and release the CLEAN button until display
no longer reads “VAC”.
If display is blank, power supply may be
unplugged from wall electrical outlet
Check for loss of power.
Clean Rinse cycle does
not run at the pro-
grammed time of day
If time display is flashing, then a long
power loss caused the clock to lose its
time setting
Reset the clock to the correct time of day (See
Page 12).
Steady beeping from
electronic control
Electronic control board is wet Allow 48 hours for board to dry, or use blow dryer.
Error Code E1, E3 or
E4 appears
Fault in wiring harness or connections
to position switch
Replace wiring harness or connection to position
switch (See parts list at end of this manual).
Fault in switch Replace switch (See parts list at end of this manual).
Fault in valve causing high torque Replace rotor/seal kit (instructions included with kit).
Motor inoperative Replace motor (instructions included with motor)
Error Code E5 appears Electronic control Replace electronic control board (PWA) (instruc-
tions included with PWA).
Need help troubleshooting? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number,
located on the rating decal on back of the cover.
Loading ...
Loading ...
Loading ...