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Customer Assistance
289
*
[HS06600(ALL)04/95]
To review your case properly, the Board needs the following
information:
*
[HS06700(ALL)04/95]
■ legible copies of all documents and maintenance or repair
orders that relate to the case
[HS06800(ALL)02/95]
■ the year, make, model, and Vehicle Identification Number
*
[HS06900(ALL)04/95]
■ the date you bought your vehicle
*
[HS07000(ALL)04/95]
■ the date of repair and the mileage at the time of repair
*
[HS07100(ALL)04/95]
■ the current mileage
*
[HS07200(ALL)04/95]
■ the name of the dealer who sold you the vehicle or who
serviced your vehicle
*
[HS07300(ALL)04/95]
■ a brief description of your unresolved complaint
*
[HS07400(ALL)05/95]
■ a brief summary of actions that were taken with the dealer
and Ford Motor Company
[HS07500(ALL)02/95]
■ the names (if known) of all people you contacted at the
dealership
[HS07600(ALL)02/95]
■ a description of the action you want taken to resolve your
concern
[HS07651(ALL)04/95]
Should your application NOT qualify for review, an explanation
will be mailed to you.
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996
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