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32
Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Poor baking results • Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Bakeware may be too lightweight or
warped. Use heavier quality bakeware so foods being prepared may bake more evenly.
Preheat oven to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. See “Adjusting Oven Temperatures”
on page 22 if you feel the oven is too hot or cold.
Oven does not operate. • The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See “Setting The Clock” on page 10 and review
instructions for the desired cooking function in this manual.
• Service wiring is not complete. Contact your dealer, installing agent, or authorized
servicer.
• Power outage. Check house lights to be sure. Call your local electric company.
• Short in cord/plug. Contact your dealer, installing agent, or authorized servicer to
replace cord/plug.
• House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely.
Oven light does not work. • Be sure the oven light is secure in the socket. See “Replacing the Oven Light” on page 29.
Flames inside oven or smoking from
oven vent.
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present when using
broil, see “Setting Broil” on page 15.
Self clean does not work. • Oven control not set properly. Make sure the oven door is closed. Make sure you have
removed the oven racks and the oven rack supports from the oven. Review “Self Clean”
on page 25.
Oven racks discolored or do not slide
easily.
• Oven racks left in oven cavity during self clean. Always remove oven racks from oven
cavity before starting a self-clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
• Incorrect setting. Follow broiling instructions in the “Setting Broil” on page 15.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
• Insert on broiler pan wrong side up. Grease does not drain into broiler pan. Always place
the insert on the broiler pan with the ribs up and the slots down to allow grease to drip
into the pan.
•
Broiler pan used without insert or insert cover with aluminum foil. Do not use the broiler
pan without the insert or cover the insert with aluminum foil.
Convection fan does not rotate • Oven door is open. Convection fan will turn off if oven door is opened when convection is
active. Close oven door.
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