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21
Problem Possible Causes Solutions
Nothing will
operate
Power supply cord is unplugged Plug into a grounded 3 prong outlet.
ENERGY SAVE is active
andthedisplay is blank
Press any keypad on the control to display the time of day. See the
“Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit
breaker is tripped
Replace the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Main or regulator gas shut-o valve
is in the O position
See the Installation Instructions.
The range is improperly connected
to the gas supply
Contact a trained repair specialist, or see Installation Instructions.
Surface burners
willnot operate
The control knob is not set correctly Push in knob before turning to a setting.
Air in the gas lines If this is the rst time the surface burners have been used, turn on
any one of the surface burner knobs to release air from the gas lines.
Clogged burner ports See the “Sealed Surface Burners” section.
Surface burner
flames are uneven,
yellow, and/or
noisy
Clogged burner ports See the “Sealed Surface Burners” section.
Burner caps positioned improperly See the “Sealed Surface Burners” section.
Range converted improperly If propane gas is being used, contact a service technician.
Seetheback cover for more information.
Excessive heat
around cookware
oncooktop
Cookware and ame are not
matched
The cookware should be centered above the burner with the bottom
sitting level on the grate. The ame should be adjusted sothat it
does not extend up the sides of thepan.
Cooktop cooking
results not
whatexpected
Improper cookware Ideal cookware should have a at bottom, straight sides, and a
well-tting lid, and the material should be of a medium-to-heavy
thickness.
Control knob set to incorrect heat
level
See the “Cooktop Use” section.
Range is not level Level the range. See the Installation Instructions.
Oven will not
operate
Air in the gas lines If this is the rst time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Oven control lockout is ON Press and hold START HOLD 3 SEC for 3 seconds to unlock.
Control is in Demo mode Demo mode will deactivate all oven elements. See “Demo Mode” in
the Electronic Oven Controls” section.
Electronic oven control set
incorrectly
See the “Electronic Oven Controls” section.
TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
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