2
Your new washing machine
You have chosen a Siemens washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Siemens, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.siemens-
home.bsh-group.com or contact our
after-sales service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .5
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 7
Operation . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .12
Packaging/used appliance . . . . . . . . 12
Tips on economical use . . . . . . . . . . 12
5 Positioning and connecting . . .13
Standard accessories . . . . . . . . . . . . 13
Safety instructions. . . . . . . . . . . . . . . 14
Installation surface . . . . . . . . . . . . . . 14
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 14
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 15
Removing the transport locks. . . . . . 15
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 16
Water outlet . . . . . . . . . . . . . . . . . . . 17
Alignment . . . . . . . . . . . . . . . . . . . . . 18
Electrical connection. . . . . . . . . . . . . 18
Before washing for the first time . . . . 19
Transportation. . . . . . . . . . . . . . . . . . 19
* Getting to know the
appliance . . . . . . . . . . . . . . . . . .20
Appliance . . . . . . . . . . . . . . . . . . . . . 20
Control panel . . . . . . . . . . . . . . . . . . 21
Touch-Display . . . . . . . . . . . . . . . . . . 22
Z Laundry. . . . . . . . . . . . . . . . . . . .23
Preparing the laundry . . . . . . . . . . . . 23
Sorting laundry . . . . . . . . . . . . . . . . . 23
Starching . . . . . . . . . . . . . . . . . . . . . 24
Dyeing/bleaching . . . . . . . . . . . . . . . 24
C Detergent . . . . . . . . . . . . . . . . . . 24
Correct selection of detergent . . . . . .24
Saving energy and detergent . . . . . .25
0 Programme default settings. . . 25
Temperature . . . . . . . . . . . . . . . . . . .25
Spin speed . . . . . . . . . . . . . . . . . . . .25
Finish in. . . . . . . . . . . . . . . . . . . . . . .26
i-Dos setting . . . . . . . . . . . . . . . . . . .26
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 27
Speed . . . . . . . . . . . . . . . . . . . . . . . .27
Eco . . . . . . . . . . . . . . . . . . . . . . . . . .27
Prewash . . . . . . . . . . . . . . . . . . . . . .27
Water plus . . . . . . . . . . . . . . . . . . . . .28
Easy iron . . . . . . . . . . . . . . . . . . . . . .28
Soaking . . . . . . . . . . . . . . . . . . . . . . .28
Rinse plus . . . . . . . . . . . . . . . . . . . . .28
Memory programme . . . . . . . . . . . . .28
Silent wash . . . . . . . . . . . . . . . . . . . .28
Remote start . . . . . . . . . . . . . . . . . . .29
1 Operating the appliance . . . . . . 29
Preparing the appliance . . . . . . . . . .29
Switching on the appliance/
selecting a programme . . . . . . . . . . .30
Selecting additional programmes . . .30
Changing the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .30
Selecting the additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .30
Placing laundry into the drum . . . . . .31
Measuring and adding detergent
and care products . . . . . . . . . . . . . . .31
Starting the programme . . . . . . . . . .31
Childproof lock . . . . . . . . . . . . . . . . .32
Adding/removing laundry . . . . . . . . .32
Changing the programme . . . . . . . . .32
Cancel the programme . . . . . . . . . . .33
Programme end during rinse hold. . .33
Programme end . . . . . . . . . . . . . . . .33
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .33
en
4
a Intelligent dosing system. . . . . 34
Intelligent dosing system in the
detergent drawer . . . . . . . . . . . . . . . 34
Initial use/filling the dispensers . . . . 34
Everyday use . . . . . . . . . . . . . . . . . . 35
Basic settings . . . . . . . . . . . . . . . . . 35
Manual dosage . . . . . . . . . . . . . . . . 36
o Home Connect . . . . . . . . . . . . . 37
Calling up the Home Connect
menu . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting to the home network
and the Home Connect app . . . . . . 38
Activating/deactivating Wi-Fi . . . . . . 40
Resetting your network settings. . . . 40
Updating the software . . . . . . . . . . . 41
Energy management . . . . . . . . . . . . 41
Information on data protection. . . . . 42
Declaration of Conformity . . . . . . . . 43
Q Appliance settings . . . . . . . . . . 43
Automatic switch-off. . . . . . . . . . . . . 43
Basic settings . . . . . . . . . . . . . . . . . 43
H Sensors . . . . . . . . . . . . . . . . . . . 44
Unbalanced load detection system . 44
Aqua-Sensors . . . . . . . . . . . . . . . . . 44
2 Cleaning and maintenance . . . 45
Appliance housing/control panel. . . 45
Drum . . . . . . . . . . . . . . . . . . . . . . . . 45
Descaling. . . . . . . . . . . . . . . . . . . . . 45
i-Dos detergent draw and its
housing . . . . . . . . . . . . . . . . . . . . . . 45
Drain pump is blocked . . . . . . . . . . 47
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 47
Filter in the water supply is
blocked . . . . . . . . . . . . . . . . . . . . . . 48
3 Faults and what to do about
them . . . . . . . . . . . . . . . . . . . . . 48
Emergency release . . . . . . . . . . . . . 48
Information on the Touch-Display . . 49
Faults and what to do about them . . 50
4 After-sales service . . . . . . . . . . 53
J Technical data . . . . . . . . . . . . . 54
r Aqua-Stop warranty . . . . . . . . . 55
Intended use en
5
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
en Safety instructions
6
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Safety instructions en
7
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match the
rated voltage specified on
the appliance (identification
plate). The connected loads
and the required fuse
protection are specified on
the identification plate.
■ The appliance must only be
connected to alternating
voltage via a protective
contact socket that has been
correctly installed. This plug
socket must be freely
accessible at all times.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in order
to comply with the relevant
safety regulations, a switch
(2-pole switch-off) must be
built into the permanent
installation in accordance
with electrical installation
regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
en Safety instructions
8
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
Safety instructions en
9
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
en Safety instructions
10
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
Safety instructions en
11
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer
or steam cleaner to clean your
appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
en Environmental protection
12
7 Environmental
protection
Environmental protection
Packaging/used appliance
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes ~:
Supplementary sheet for the
installation and operating
instructions.
■ Wash normally soiled laundry
without pretreating.
■ For light and normal soiling in
laundry, you can save energy and
detergent.
■ Dosing the detergent using the
intelligent dosing system (i-Dos)
helps to save both detergent and
water.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the appliance may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Energy-saving mode: If the
appliance is not operated for a
prolonged period (approx. 5
minutes), the Touch-Display lighting
goes out before the programme
starts and when the programme has
ended to save energy, power button
flashes. Touch any area of Touch-
Display to activate the lighting.
When the programme is running,
most of the Touch-Display lighting
goes out. Touch any area of Touch-
Display to activate the lighting.
■ Automatic switch off: If the
appliance is not operated for a
prolonged period (at least 20
minutes, depending on the water
level inside of appliance), it will
automatically switch off before the
programme starts or after the
programme has ended. Press the
power button # again to switch on
the appliance.
Note: If Wi-Fi is switched on at the
appliance, when it is in Energy
saving mode, the appliance will not
automatically switch itself off.
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
Positioning and connecting en
13
5 Positioning and
connecting
Positioning and connecting
Standard accessories
Note: Check the appliance for transport
damage. Never use a damaged
appliance. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
Customer Service.
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
retailers) is required to connect the
water outlet hose to a siphon.
Useful tool
■ Spirit level for aligning
■ Wrench with:
– WAF13 for loosening the
transport braces and
– WAF17 for aligning the appliance
feet
3
+
#
( Mains lead
0 Bag:
■ Installation and operating
instructions
■ Customer Service location
directory*
■ Warranty*
■ Supplementary sheet for the
installation and operating
instructions*
■ Cover caps for openings after
the transport braces have
been removed
■ Home Connect Installation
Guides*
8 Water inlet hose on aquaStop
models
@ Water outlet hose
H Elbow for securing the water
outlet hose*
P Cold water inlet hose on
Standard/Aqua-Secure models
* Depending on the model
en Positioning and connecting
14
Safety instructions
:Warning
Risk of injury!
■ The appliance is very heavy.
Be careful when lifting/transporting
the appliance.
■ When the appliance is lifted by its
protruding parts (e.g. the appliance
door), the components may break
off and cause injuries.
Do not lift the appliance by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the appliance in areas
exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The appliance must be stable
aligned so that it does not move
around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The appliance may "wander" and tip/
topple from the base when spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 975600,
CZ 110600, Z 7080X0.
Note: On wooden joist floors, install the
appliance:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WZ20495.
Positioning and connecting en
15
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the appliance
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The appliance is secured for
transportation using transport locks.
If the transport locks are not
removed, the appliance may
become damaged when it is
operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
■ Left-hand connection
en Positioning and connecting
16
■ Right-hand connection
Tip: The following are available from
specialist dealers/the after-sales
service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ2380, WZ10130,
CZ11350, Z7070X0
■ A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve* in water (it contains an electric
valve).
* Depending on the model
Observe the following when connecting
the appliance:
Notes
■ Only operate the appliance using
cold mains water.
■ Do not connect the appliance to the
mixer tap of an unpressurised hot-
water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections are
tightened too much with a tool
(pliers), the thread may be damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
1. Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance:
– Model: Standard
– Model: AquaSecure
– Model: Aqua-Stop
Positioning and connecting en
17
Tip: Connect also an external water
filter (depending on the model)
between water supply hose and tap.
The filter filters dirt particles out of the
water.
Water filter must be cleaned regularly
to remove contaminants. This will
prevent blockages. See also ~
separate installation and cleaning
instruction for water filter.
2.
Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the washbasin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Note: Do not kink the water drain hose
or put strain on it lengthways.
Connection
■ Drainage into a washbasin
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).
■ Drainage into a plastic pipe with
rubber bushing or into a drainage
pit
en Positioning and connecting
18
Alignment
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the
appliance with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the appliance (rating
plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The appliance is only connected to
an alternating current via a properly
installed earthed socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the after-
sales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Positioning and connecting en
19
Before washing for the first
time
The appliance was thoroughly tested
before leaving the factory. To remove
any water that may be left over from the
test, run the first wash cycle without any
laundry.
Notes
■ The appliance must be correctly
installed and connected.
■ Never use a damaged appliance.
Inform customer services.
Preparatory work:
1. Check the appliance.
2. Fill the dispenser ß and i.
3. Plug into the mains.
4. Turn on the tap.
Run the programme without laundry.
1. Switch on the appliance.
2. Close the door (do not load any
laundry).
3. Set the ä Drum Clean 90 °C
programme.
4. Open the detergent drawer.
5. Pour approx. 1 litre of water into the
left-hand compartment.
6. Pour standard detergent into the left-
hand compartment.
Note: To prevent foaming, only use
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for woollens or delicates.
7. Close the detergent drawer.
8. Start the programme.
9. Switch off the appliance at the end of
the programme.
Your appliance is now ready to use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose ~ Page 48
3. Drain any residual water
~ Page 47
4. Disconnect the appliance from the
mains.
5. Remove the hoses.
6. Empty the dispensers ~ Page 45
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Use a screwdriver if necessary.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert and tighten the
screws.
Before switching on the appliance
again:
Notes
■ The transport braces must be
removed.
■ Pour approx. 1 litre of water into left-
hand compartment, select the
0 Spin programme and start.
This will prevent detergent from
flowing straight into the drain during
the next wash.
en Getting to know the appliance
20
* Getting to know the appliance
Getti ng to know the appliance
Appliance
#
( Detergent drawer
0 Operating/Touch-Display
8 Loading door
@ Service flap
Getting to know the appliance en
21
Control panel
#
( Programmes that can be selected.
0 Touch-Display
8 Start/Pause button
Touch I button to start, interrupt
(e.g. reload washing) and cancel
the programme.
@ Power button
Press the # button to switch the
appliance on/off.
en Getting to know the appliance
22
Touch-Display
Caution!
Material damage/damage to the
appliance.
Exerting excessive pressure on the
display may damage it. Do not use a
sharp object on the display or exert
excessive pressure on it.
Note: The display on this appliance
responds to touch (touch display). You
can activate settings by touching lightly
on the touch-sensitive buttons in boxes.
The activated settings are illuminated
particularly brightly to highlight them on
the display. You can change or
deactivate the activated settings by
repeatedly touching on the relevant
buttons on the display.
Programme default settings
Additional programme settings
Status indicators for the programme
progress (programme sequence)
Display Setting Description
Ž - 90°C Temperature Temperature that can
be set in °C
Ž = cold
$, 400 -
1400*
Spin speed Spin speed in rpm (rev-
olutions per minute)
$ = Rinse hold
2:30* Programme
remaining
time
Programme remaining
time depends on the
programme selection
in h:min (hours:min-
utes)
0.5 - 24 h "Finish in"
time
Programme ends after
... h (h = hours)
9.0* kg Maximum
load
Recommended load in
kg
* Depending on the selected programme
Display Setting
õ Soaking
l Rinse plus
( Speed
¦ Eco
! Prewash
z Water plus
æ Easy iron
â Memory programme
ç Silent wash
} Remote start ~ Page 29 and Home
Connect settings ~ Page 37
Display Setting
I Start/Pause button
ã Pretreatment
¼ Wash
¬ Rinse
0 Spin/Drain
End Programme end
Laundry en
23
Further settings
Z Laundry
Laundry
Preparing the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper clips,
needles, nails) may damage the laundry
or components in the appliance.
Therefore, note the following tips when
preparing your laundry:
■ Empty any pockets.
■ Check for metal items (paper clips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Remove curtain fittings or place
curtains in a laundry bag.
■ Close any zips, button up any cover
buttons.
■ Brush sand out of pockets and
collars.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured laundry separately.
Wash new bright fabrics separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
You can find examples of levels of
soiling on
– Light: Do not pretreat, select the
Speed setting if necessary.
– Normal
– Heavy: Load less laundry,
pretreat the laundry if necessary.
– Stains: Remove/pretreat stains
while they are fresh. First, dab the
stain with soapy water/do not
rub. Then wash the items of
laundry with the appropriate
programme. Stubborn/dried-in
stains can sometimes only be
removed with several washes.
Display Setting/Description
w 3 sec Childproof lock:
To prevent the set functions from
being changed accidentally:
To do so, touch and hold w 3 sec
button for approx. 3 seconds.
~ "Childproof lock" on page 32
ç Basic settings ~ Page 43
en Detergent
24
■ Symbols on the care labels
The numbers in the symbols indicate
the maximum washing temperature
which may be used.
– M: Suitable for a normal
washing process; e.g.
Î Cottons programme.
– U: A gentle washing process is
required; e.g. Ó Easy-Care
programme.
– V: An especially gentle washing
process is required; e.g.
Y Delicates/Silk programme.
– W: Suitable for washing by hand;
e.g. Í Wool h programme.
– Ž: Do not wash the laundry in
the appliance.
Starching
Note: Laundry should not be treated
with fabric softener.
1. Switch on the appliance.
2. Select the q Rinse programme.
3. Manually add the dosage of liquid
starch into the left-hand dispenser
(if required, clean it beforehand) in
accordance with the manufacturer’s
instructions.
4. Touch the I button.
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the appliance to bleach
clothes.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Programme default settings en
25
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information.
0 Programme default
settings
Programme default settings
You can change the default settings for
selected programmes. The settings can
be changed even while the selected
programme is running. The effects
depending on the progress of the
programme.
Temperature
(°C)
Depending on what stage the
programme is in, you can change the
temperature before and during the
programme.
The maximum temperature that can be
set depending on the model and the
programme that has been selected.
Spin speed
(0)
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
setting $: “Rinse hold” = no final spin.
The laundry stays in the water after the
final rinse.
You can select “Rinse hold” to prevent
creasing if the laundry will not be taken
out of the appliance immediately after
the programme has ended.
To continue/end the programme
~ Page 33
The maximum speed that can be set
depending on the model and the
programme that has been selected.
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
en Programme default settings
26
Finish in
(f)
After selecting a programme, the
programme duration is displayed, e.g.
1:51 (in h:min (hours:minutes)).
Before the programme starts, you can
move the time at which the programme
should be finished backwards, in
increments of 30 minutes and up to a
maximum of 24 h (h=hour).
To do this:
1. Select a programme (except
» myTime programme).
The programme duration is
displayed for the selected
programme, e.g. 2:30
(hours:minutes).
2. Touch the ˜ button repeatedly until
the required number of hours is
displayed.
Note: The setting values are
increased using the ˜ button, and
decreased using the ª button.
3. Touch the I button.
After the programme starts, the
selected time, e.g. 8 h is displayed and
counted down until the washing
programme starts. The duration of the
programme is then displayed.
Note: The length of the programme is
automatically adjusted when the
programme is running. Changes to the
default programme settings or
programme additional settings may also
change the programme duration.
After the programme starts, and while
the selected time is counting down, you
can change this as follows:
1. Touch the I button.
2. Touch ˜ or ª button to change the
number of hours.
3. And touch the I button again.
i-Dos setting
Your appliance has an intelligent dosing
system for liquid detergent and fabric
softener.
The appliance doses your detergent
and fabric softener automatically in
most programmes.
The following have been preset at the
factory:
■ ß i-Dos: X
Detergent dosage for lightly soiled
laundry
■ M i-Dos: Y
Fabric softener dosage for a
medium level of softness
ß i-Dos for detergent
Adjustment values for the dosage
quantity
You can change the settings for
automatic detergent dosing before the
washing programme starts and during
prewash (if selected). Touch the
ß i-Dos for this.
You can find information on degrees of
soiling on.
X Light:
For lightly soiled laundry
Y Medium:
For normally soiled laundry
Z Heavy:
For particularly heavy soiling and/
or staining
off Automatic dosing deselected,
manual dosage
Additional programme settings en
27
M i-Dos for fabric softener
Adjustment values for dosage
quantities
Depending on what stage the
programme is in, you can change the
settings for automatic detergent
dosage. Touch the M i-Dos for this.
\ Additional programme
settings
Additional programme setti ngs
Note: You can find possible
programme additional settings in the
overview; these differ depending on the
model.
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the progress
of the programme.
The button indicator lamps light up if a
setting is activated.
The settings are not retained after the
appliance is switched off.
Speed
(()
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than the selected programme without
the Speed setting.
Note: Do not exceed the maximum
load.
Eco
(¦)
Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme without the Eco
setting.
Prewash
(!)
For heavily soiled laundry.
Notes
■ If intelligent dosage is selected, the
detergent will be dispensed
automatically for the prewash and
the main wash.
■ For heavily soiled laundry, medium
dosing is usually sufficient when
selecting a programme with
! (Prewash).
■ If dosing manually, allocate
detergent to the prewash and the
main wash. Place detergent for the
prewash in the drum and add
washing powder for the main wash
to the left-hand compartment.
X Light:
For slightly soft laundry
Y Medium:
For laundry with a medium level of
softness
Z Heavy:
For particularly soft laundry
off Automatic dosing deselected
en Additional programme settings
28
Water plus
(z)
Increased water level, gentler treatment
of the laundry.
Easy iron
(æ)
Reduces creasing thanks to a special
spin sequence followed by fluffing and
reduced spin speed.
Note: The washing's residual moisture
is increased.
Soaking
(õ)
Before the main wash cycle starts, the
washing remains for longer in the water
to partially dissolve intensive soiling.
Notes
■ Put detergent in the drum.
■ Load laundry of the same colour.
Rinse plus
(l)
Settings that can be selected:
Additional rinse cycles for particularly
sensitive skin and/or for areas with very
soft water.
Longer programme duration.
The number of rinse cycles that the
appliance actually runs depends on the
number that is set as a basic setting for
the program in question.
Memory programme
(â)
You can save a selected programme
with your favourite settings here.
To store:
1. Switch on the appliance.
2. Select a programme.
3. If required, change the programme
default settings and/or select
programme additional settings.
4. Touch and hold â button for approx.
three seconds.
The programme is saved if all of the
settings flash briefly.
To use the saved programme, touch â
button briefly after you switch on the
appliance.
To change the saved programme, touch
and hold â button again for approx.
three seconds after selecting the new
settings.
Silent wash
(ç)
Reduced noise values thanks to special
wash and spin cycle and deactivated
end signal. Especially suitable for
washing at night.
Note: Residual moisture of the washing
is slightly increased. The spin result is
may not satisfactory. You can select
0 Spin programme before hanging.
10’ 10 minutes
20’ 20 minutes
30’ 30 minutes
ö + 1 rinse cycle
÷ + 2 rinse cycles
ø + 3 rinse cycles
Operating the appliance en
29
Remote start
(})
Touching } allows you to start the
programme remotely via the
Home Connect app or to call up the
Home Connect settings.
Enabling the programme to be started
remotely via the Home Connect app:
Note: Remote start can only be
activated if the appliance door is closed
and the appliance is connected to your
home network.
■ Briefly touch }.
Note: Remote start will be
deactivated for safety reasons in the
following circumstances:
You open the door.
There is a power failure.
Once the programme has ended.
If you touch I on the appliance.
If you briefly touch } again.
If you press # to switch off the
appliance.
Calling up Home Connect settings:
■ Touch and hold } for at least
3 seconds.
1 Operating the
appliance
Operati ng the appliance
Preparing the appliance
The appliance was tested before
delivery. To remove residual water from
the test procedure, the first wash cycle
should be run without laundry using the
ä Drum Clean programme.
Before washing for the first time
~ Page 19
Notes
■ Never switch on a damaged
appliance!
■ Inform customer service!
1. Insert mains plug.
:Warning
Risk of death from electric shock!
Risk of death if live parts are
touched.
– Never pull out the mains plug by
tugging the power cord.
– Insert/pull out the mains plug
with dry hands only.
2. Turn the tap on.
3. Open the appliance door.
en Operating the appliance
30
Switching on the appliance/
selecting a programme
Press the # button till the indicator
lamp lights up, release the button. The
appliance is switched on.
The Î Cottons programme, which is
preset at the factory, is then always
displayed.
You can use this programme or select a
different programme.
Note: If you have activated the
childproof lock, you must deactivate it
before you can set a programme.
Presettings and maximum load are
indicated on the Touch-Display for the
selected programme:
You can use the displayed presettings
or adjust the selected programme
optimally to the items of washing by
changing the ~ "Programme default
settings" on page 25 and/or selecting
~ "Additional programme settings"
on page 27.
Selecting additional
programmes
You can select additional programmes
via Home Connect app.
1. Connect the appliance to your home
network and the Home Connect app.
2. Select Š Others programme.
‘˜˜ appears on the display panel.
Note: You can select the
programmes directly via the Home
Connect app.
3. Select the desired programme on
the Home Connect app.
The settings of the selected
programme appear on the display.
4. If necessary, adjust programme
settings and touch the I button.
Note: You can start the programme
also via Home Connect app by
touching briefly } button on the
appliance before.
Changing the programme
default settings
You can use the default settings or
change them.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed.
They are not saved when the appliance
is switched off.
Programme default settings
~ Page 25
Overview of programmes ~
Supplementary sheet for the installation
and operating instructions.
Selecting the additional
programme settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The indicator lamp for the button lights
up if a setting is activated.
The settings are not saved when the
appliance is switched off.
Additional programme settings
~ Page 27
Overview of programmes ~
Supplementary sheet for the installation
and operating instructions.
Operating the appliance en
31
Placing laundry into the drum
:Warning
Risk of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the appliance.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum specified
load. Overfilling adversely affects the
washing result and promotes
creasing.
1. Unfold presorted laundry items and
place them in the drum.
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
Measuring and adding
detergent and care products
For the majority of programmes on your
appliance, detergent and fabric softener
are dosed automatically; it is a factory
setting for these programmes and can
be changed.
In addition to intelligent dosing, you can
add cleaning aids (e.g. softener, bleach
or stain remover) to the left-hand
compartment , if necessary.
For programmes without intelligent
dosing, or as required (in which case,
set intelligent dosing to "off"), detergent
can be added manually to the left-hand
compartment.
Starting the programme
Touch and hold I button for 1~2
seconds, then release the button. The
programme starts and the appliance
door is locked.
The Finish in time is shown in the
Touch-Display and counts down until
the programme starts. After the washing
programme has started, the programme
duration is displayed. And the displays
for the programme's progress light up.
~ "Touch-Display" on page 22
Note: Foam detection
If the symbol f also lights up in the
Touch-Display, the appliance has
detected too much foam during the
wash cycle and automatically activated
additional rinse cycles to remove the
foam.
If you want to lock the programme to
prevent it from being adjusted
inadvertently, you can select the
childproof lock.
en Operating the appliance
32
Childproof lock
(w 3 sec)
You can lock the appliance to prevent
the functions you have set from being
changed inadvertently in the control
panel.
To activate the childproof lock:
After the programme starts, touch and
hold the w 3 sec button for approx.
three seconds. The display switches to
full brightness.
If you touch the control panel while the
childproof lock is activated, the
w 3 sec indicator will flash briefly and
a signal will sound. The programme
runs through to the end unchanged.
Note: When the programme ends, End
is displayed. The door is closed.
w 3 sec indicator still lights up and Œ
symbols remain on to remind you to
deactivate the childproof lock.
To deactivate the childproof lock:
Touch and hold the w 3 sec button
until the indicator turns off.
Notes
■ To remove the laundry at the end of
the programme, deactivate the
childproof lock.
■ The childproof lock remains active,
even once the appliance has been
switched off.
■ If the appliance is switched off while
the programme is running and
childproof lock is activated, the
programme continues when the
appliance is switched back on.
Adding/removing laundry
After starting the programme, you can
add or remove laundry if necessary.
Touch the I button. The appliance
checks whether reloading is possible.
If the following appears on the Touch-
Display:
■ The symbol Œ disappears, reloading
is possible.
■ The symbol Œ lights up, reloading is
not possible.
To continue the programme, touch the
I button. The programme continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
Changing the programme
If you have started the wrong
programme by mistake, you can
change the programme as follows:
1. Touch the I button.
2. Select another programme.
3. And touch the I button again. The
new programme starts from the
beginning.
Operating the appliance en
33
Cancel the programme
For programmes at high temperatures:
1. Touch the I button.
2. To cool down laundry: Select
q Rinse.
3. And touch the I button again.
For programmes at low temperatures:
1. Touch the I button.
2. Select 0 Spin.
3. And touch the I button again.
Programme end during rinse
hold
The I button flashes on the Touch-
Display, and the preset spin speed and
remaining programme length are
displayed for the selected programme.
Continue the programme by:
■ Touch the I button or
■ Change the spin speed (if
necessary) and then touch the I
button again.
Note: If the water only needs to be
drained, touch the I button approx.
1 minute after the programme starts,
before the spin cycle begins. Then
switch the appliance off. The
programme is interrupted and the
door lock is released. The laundry
can be removed.
Programme end
End lights up on the Touch-Display and
I and Πdisplays are off.
Removing laundry/switching
off the appliance
1. Press the # button till the indicator
lamp turns off, release the button.
The appliance is switched off.
2. Open the door and remove the
laundry.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber seal dry.
■ Leave the door and detergent
drawer open so that any residual
water can evaporate.
■ Always wait until the programme
ends, as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.
en Intelligent dosing system
34
a Intelligent dosing
system
Intelligent dosing system
Intelligent dosing system in
the detergent drawer
i-Dos Intelligent Dosing system
Your appliance has an intelligent dosing
system for liquid detergent and fabric
softener.
The i-Dos dispensers ß and M in the
detergent drawer are available for this
purpose.
Depending on the selected programme
and settings, the optimum quantity of
detergent and/or fabric softener is
dosed by the i-Dos dispensers.
Initial use/filling the
dispensers
Refer to the manufacturer's instructions
when choosing your detergent and
fabric softener. We recommend the use
of standard, universal and colour liquid
detergents for all appliance-washable,
coloured fabrics made of cotton or
synthetic materials.
Notes
■ Only use easy-pour liquid products
that the manufacturer recommends
adding to the detergent drawer.
■ Do not mix different liquid
detergents. If changing your liquid
detergent (type, manufacturer, etc.),
empty the dispenser completely and
clean it.
■ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach).
■ Do not mix detergent and fabric
softener.
■ Do not use products that have
expired or are highly congealed.
■ To prevent drying out, do not leave
the dispenser lids open for a long
period of time.
Filling the dispensers:
The lids of the dispensers in the
detergent drawer are marked with the
following symbols:
■ ß Standard/universal detergent
■ M Fabric softener
1. Open the detergent drawer.
2. Open the dispenser lid(s).
3. Add detergent and/or fabric
softener. Do not fill above the max.
marking.
4. Close the lid(s).
5. Slowly push the detergent drawer in
completely.
When the detergent drawer is fully
pushed in, the display Ó goes out when
the appliance is switched on.
( Dispenser ß (1.3 l) for liquid
detergent
0 Dispenser M (0.5 l) for fabric
softener
8 Left-hand compartment for manual
dosing
Intelligent dosing system en
35
Everyday use
Displays:
■ The display lights up if intelligent
dosage has been selected for the
dispenser.
■ The display for the adjustment
values, e.g. Y flashes if the fill level
for the dispenser is below the
minimum level when intelligent
dosing has been selected.
(De)selecting intelligent dosage and
adjusting the dosage strength:
The intelligent dosages for detergent
and fabric softener are set at the factory
for all programmes in which intelligent
dosing can be used.
The dosage strength has been preset to
X (lightly soiled laundry) for detergent ß
and to Y (medium level of softness) for
fabric softener M. It can be changed
individually for each programme.
In addition to intelligent dosing, washing
additives (e.g. stain remover) can be
added manually via the left-hand
compartment.
Note: The selection (on/off) and the
selected dosage strength for
ß i-Dos and M i-Dos are saved for
each programme until they are changed
again, even if the appliance is switched
off.
Topping up the detergent/ fabric
softener:
If the display for the selected intelligent
dosing flashes, this means that the
amount of detergent or fabric softener in
the dispenser is below the minimum fill
level. The content is sufficient for
approx. three washes.
The same detergent or fabric softener
can be added at any time. If you change
product/manufacturer, we recommend
that you clean the dispensers first.
If required, adjust the basic dosage.
Basic settings
The basic dosages are:
■ For detergents – based on the
manufacturer’s recommendation for
average soiling and the respective
water hardness.
■ F or fabric softeners – based on the
manufacturer's recommendation for
a medium level of softness.
Refer to the packaging label on your
detergent/fabric softener or ask the
manufacturer directly for this
information.
To find out the hardness of your water
supply, use a test strip or check with
your water supplier.
My water hardness:
en Intelligent dosing system
36
Below is an example of detergent
dosages on a packaging label:
The default setting for the basic dosage
is set specifically according to the area
in which you live (e.g. 75 ml for
detergent and 36 ml for fabric softener).
Set the basic detergent dosage
according to the detergent's packaging
label. Take your water hardness into
consideration when doing so.
Select the basic fabric softener dosage
according to how soft you would like
your laundry to be.
Changing one basic dosage affects all
three dosage quantities in the same
way.
Notes
■ Reduce the basic dosage if using a
very concentrated detergent.
■ If large amounts of foam are
repeatedly created during washing,
please check your basic dosage and
dosage quantity settings.
Certain types of liquid detergent can
also create excessive amounts of
foam. If your basic dosage and
dosage quantity settings are correct,
we advise you to use a different
detergent.
Changing the basic dosages:
1. Touch and hold the corresponding
ß i-Dos or M i-Dos button for
approx. 3 seconds. The preset basic
dosage will appear in the Touch-
Display.
2. Set the required basic dosage using
the ª or ˜ buttons.
3. The setting is activated without
needing to be confirmed. You can
touch i-Dos buttons to revert to the
original setting.
Note: The settings are saved until
they are changed again, even if the
appliance is switched off.
Manual dosage
For programmes that cannot be used
with intelligent dosage, or if you would
prefer to dose manually (in which case
set intelligent dosage to "off"), add
detergent to left-hand compartment.
Cleaning aids such as water softener,
bleach and stain remover can be added
to this compartment in addition to the
intelligent dosage.
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the appliance is in operation.
Open the drawer carefully.
Rinse eyes or skin thoroughly if they
come into contact with detergent/care
products.
If swallowed accidentally, seek medical
advice.
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the appliance.
Do not allow these agents to come into
contact with the surfaces of the
appliance. If necessary, immediately
wipe away spray residue and other
residues/droplets with a damp cloth.
Degree of
soiling →
Water hard-
ness ↓
light
normal
heavy
very heavy
soft/medium 55 ml 75 ml 120 ml 160 ml
hard/very hard 75 ml 95 ml 150 ml 180 ml
Home Connect en
37
Notes
■ When dosing all detergents,
cleaning aids and cleaning agents,
always follow the manufacturer's
instructions.
■ If dosing detergent manually, do not
add additional detergent to the
intelligent dosage dispenser (set
intelligent dosage to "off"). This will
prevent overdosing and foaming.
■ Dilute viscous fabric softener and
fabric conditioner with water to
prevent blockages.
Dosing and adding detergent:
1. Pull out the detergent drawer.
2. Add the correct dosage to left-hand
compartment depending on:
– Soiling
– Water hardness (ask your water
supply company)
– The amount of laundry
– The manufacturer's instructions
3. Close the detergent drawer.
o Home Connect
Home Connect
This appliance is Wi-Fi-capable and can
be remotely controlled using a mobile
device.
You can use the Home Connect app to
do the following on your appliance from
your mobile device:
■ Set up programs and launch them.
■ Adjust, activate and deactivate
program settings.
■ Query the status of programs.
■ Adjust, activate and deactivate
appliance settings.
■ Switch off the appliance.
Before you can use the Home Connect
functions, you will need to carry out the
following steps:
1. Install the Home Connect app on
your mobile device.
2. Register in the Home Connect app.
3. Connect your appliance to your
home network automatically or
manually (you only need to do this
the first time).
4. Connect your appliance to the Home
Connect app.
You can find information about the app
on our Home Connect website
www.home-connect.com
Home Connect services are not
available in every country. The
availability of the Home Connect
function depends on the availability of
Home Connect services in your country.
You can find information on this at:
www.home-connect.com
Notes
■ Please observe the safety
precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.
■ You cannot use the
Home Connect app to make
changes while the controls on the
appliance are being operated.
However, you can use the
Home Connect app to see any
adjustments made directly on the
appliance itself.
en Home Connect
38
Calling up the Home Connect
menu
In the Home Connect menu, you can
create and view network connections,
reset network settings, activate/
deactivate Wi-Fi and find other Home
Connect functions.
1. Switch on the appliance.
2. Press and hold } (Remote Start) for
at least 3 seconds.
‘ž£ appears in the display.
You are now in the Home Connect
menu.
Note: Briefly press } (Remote Start) to
exit the Home Connect menu.
Connecting to the home
network and the Home
Connect app
Connect your appliance to the home
network automatically or manually
(you only need to do this the first time).
Notes
■ If your home network router has a
WPS function, you can connect the
appliance to your home network
automatically.
■ If your home network router does not
have a WPS function, you need to
connect the appliance to your home
network manually.
You must then connect to the Home
Connect app.
Note: To connect your appliance to the
home network, Wi-Fi must be activated
on the appliance. Wi-Fi is deactivated
on the appliance by default and is
activated automatically when you
connect your appliance to your home
network.
Connecting to your home network
automatically
Step 2.1
Ensure that you are in the Home
Connect menu. ~ Page 38
1. Press I.
The appliance now attempts to connect
to your home network. † flashes in the
display.
2. Activate the WPS function on your
home network router within the next
2 minutes.
If the appliance has connected to your
home network successfully, Your home
appliance is connected to your home
network. ™©Ÿ and † appear in the
display and light up continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network.Try connecting automatically
again or connect your appliance
manually.
Connecting to your home network
manually
Step 2.2
Ensure that you are in the Home
Connect menu. ~ Page 38
Make sure that you have opened the
Home Connect app and are logged in.
Home Connect en
39
1. Set the programme to position 2.
†‘˜ (connect manually) appears in
the display.
2. Press I.
The appliance now sets up its own Wi-Fi
network with the name (SSID)
HomeConnect.
3. Call up the Wi-Fi setting on the
mobile device.
4. Connect the mobile device to the
Home Connect Wi-Fi network and
enter the password (key)
HomeConnect.
Your mobile device now connects to
the appliance. The connection
process may take up to 60 seconds.
5. Once you have connected
successfully, open the
Home Connect app on your mobile
device and carry out the steps in the
app.
6. In the Home Connect app, enter the
network name (SSID) and password
(key) for your home network.
7. Carry out the last steps in the
Home Connect app to connect your
appliance.
If the appliance has connected to your
home network successfully, Your home
appliance is connected to your home
network. ™©Ÿ and † appear in the
display and light up continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network. Try connecting manually again.
Connecting to the Home Connect app
Step 3
If your appliance is connected to your
home network, you can connect it to the
Home Connect app.
Ensure that you are in the Home
Connect menu. ~ Page 38
Make sure that you have opened the
Home Connect app and are logged in.
1. Set the programme to position 3.
‘˜˜ (connect to app) appears in the
display.
2. Press I.
The appliance now attempts to connect
to the Home Connect app.
#
+
3
;
#
+
3
;
en Home Connect
40
3. Once your appliance is displayed in
the app, carry out the last steps in
the Home Connect app.
Note: If you were not able to establish
a connection, check whether your
mobile end device is within range of
your home network or is connected to
this. Try connecting to the
Home Connect app again.
Activating/deactivating Wi-Fi
If your appliance is already connected
to your home network, you can activate
or deactivate Wi-Fi on your appliance.
Ensure that you are in the Home
Connect menu. ~ Page 38
1. Set the programme to position 4.
’©Ÿ (Wi-Fi) appears in the display.
2. Press I.
If ©Ÿ appears in the display, Wi-Fi is
activated on the appliance. If ©””
appears in the display, Wi-Fi is
deactivated on the appliance.
Notes
■ If you connect to your home network,
Wi-Fi is activated automatically.
■ If Wi-Fi is activated, the appliance will
not switch itself off automatically.
■ If Wi-Fi is switched off on the
appliance, it is not possible to use
the Home Connect app to start or
control the appliance remotely.
■ If Wi-Fi is switched off and your
appliance was previously connected
to your home network, this
connection will be re-established
automatically when Wi-Fi is switched
back on.
■ If you activate this function, the
energy consumption increases in
comparison to the values specified
in the consumption value table.
Resetting your network
settings
You can reset all of the network
settings.
Ensure that you are in the Home
Connect menu. ~ Page 38
1. Set the programme to position 5.
§“† (reset network settings)
appears in the display.
2. Press I.
¢“à appears in the display.
3. Press I.
Note: If you want to operate your
appliance via the Home Connect app
again, you will need to reconnect it to
your home network and to the
Home Connect app.
#
+
3
;
#
+
3
;
Home Connect en
41
Updating the software
You can update the Home Connect
software on your appliance. As soon as
a new software update is available, a
note appears in the display: ž˜š
Install the update directly via the
message in the display or manually as
follows:
Ensure that you are in the Home
Connect menu. ~ Page 38
1. Set the programme to position 6.
ž˜š (software update) appears in
the display. I flashes if a software
update is available.
2. Press I.
¢“à appears in the display.
3. Press I.
Note: The software update may take
several minutes. Do not switch the
appliance off while updates are being
installed.
Energy management
You can connect your appliance to your
smart energy system (Energy manager).
Once you have connected your
appliance to the smart energy system
(Energy manager) and activated the
Flex Start function, you will be able to
optimise your energy consumption
because your appliance will not start up
until your home photovoltaic system can
provide sufficient energy or the energy
tariff is good.
Further information and system
requirements for using the Energy
manager can be found at: www.home-
connect.com/energymanagement
Notes
■ The smart energy system (Energy
manager) must use the EEBus
initiative communications standard.
■ Before you start, read the smart
energy system instruction manual to
find out how to connect your
appliance to the smart energy
system (Energy manager).
1. Set the programme to position 7.
“Ÿ® (Energy manager) appears in
the display.
2. Press I.
Your appliance now attempts to
connect to the smart energy system
(energy manager). If the appliance
has connected successfully, ™©Ÿ
appears in the display.
3. Activate Flexstart if you want the
smart energy system (Energy
manager) to start up your appliance.
Flex Start
Activate the Flex Start function to allow
your smart energy system (Energy
manager) to start your appliance once
your home photovoltaic system is able
to provide sufficient energy or the
energy tariff is good.
Note: Your smart energy system
(Energy manager) cannot start your
appliance until it is connected to the
appliance.
#
+
3
;
#
+
3
;
en Home Connect
42
Activate Flex Start as follows:
1. Select the programme you require.
2. Use the ˜ and ª selection buttons
for the "Finished in" time to set the
required time.
Delayed start appears in the display.
3. Press I .
4. Press }.
± appears in the display.
The FlexStart function has now been
activated and the appliance will wait to
be remotely started by the smart energy
system (Energy manager).
If the time changes on the display to
f „.‹œ, for example, the smart energy
system (Energy manager) has
established a time at which your
appliance can start. The programme will
end after the specified time.
Notes
■ If the smart energy system (Energy
manager) does not start your
appliance, the programme will still
be started before the set time period
ends.
The programme will end when the
time period ends.
■ To prevent the build-up of odours,
the appliance is always started with
Flex Start such that the laundry
never remains in the drum for more
than 6 hours after the programme
has ended.
■ For safety reasons, } and in turn the
Flex Start function will be
deactivated in the following
circumstances:
– Press I.
– Open the door.
– Programme end.
– Press # to switch off the
appliance.
– Power failure.
If the Flex Start function is
deactivated, the Finish in f will
remain active.
Adding more laundry or removing
laundry:
Note: If the Flex Start function has
already been activated but the
programme has not yet started, you will
still be able to load more laundry or
remove some from the drum.
1. Press I .
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press I .
6. Press }.
The FlexStart function has now been
activated and the appliance will wait to
be remotely started by the smart energy
system (Energy manager).
Information on data protection
When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
■ Security certificate of the Wi-Fi
communication module (to ensure a
secure data connection).
■ The current software and hardware
version of your household appliance.
■ Status of any previous resetting to
factory settings.
Appliance settings en
43
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Note: Ensure that the Home Connect
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
Declaration of Conformity
BSH Hausgeräte GmbH hereby
declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.
A detailed RED Declaration of
Conformity can be found online at
www.siemens-home.bsh-group.com
among the additional documents on the
product page for your appliance.
2.4 GHz band: max. 100 mW
Q Appliance settings
Appli ance settings
Automatic switch-off
If the appliance is not operated for a
prolonged period (at least 20 minutes,
depending on the water level inside of
appliance), it will automatically switch
off before the programme starts or after
the programme has ended. Press the
power button # again to switch on the
appliance.
Note: If Wi-Fi is switched on at the
appliance, when it is in Energy saving
mode, the appliance will not
automatically switch itself off.
Basic settings
To access the basic settings, touch and
hold the ç button for approx. 3
seconds. The control panel show:
You can change the following basic
settings:
■ The volume of the end signal.
■ The volume of the buttons.
■ The brightness of the Touch-Display.
■ Switching the drum care information
signal on/off.
End signal
Touch and hold the ç button for
approx. 3 seconds. The indicator lamp
in position 1 is on. You can use the ˜
button to adjust the volume of the end
signal, e.g. ‘- ‚.
Possible setting values:
0 off
1 quiet
2 medium
3 loud
4 very loud
#
#
en Sensors
44
Button signal
You can touch position 2 and use the ˜
button to adjust the volume of the
button signal, e.g. ›- „.
Possible setting values:
Brightness
Possible setting values: 1 - 4
You can touch position 3 and use the ˜
button to adjust the brightness of the
Touch-Display, e.g. ’- „.
Possible setting values:
Switching the drum-care information
signal on/off
You can touch position 4 and use the ˜
button to switch the ä Drum Clean
information signal on or off, e.g. š- ‚.
Possible setting values:
H Sensors
Sensors
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the spin speed is reduced
or the spin cycle is not performed for
safety reasons.
Note: Place large and small items of
laundry evenly in the drum.
Aqua-Sensors
Depending on the programme and
model
During a rinse cycle, the Aqua sensor
checks the turbidity of the rinsing water
(turbidity is caused by dirt and
detergent residue). The duration and the
number of rinse cycles depend on the
turbidity of the water.
0 off
1 quiet
2 medium
3 loud
4 very loud
1 not very bright
2 normal level of
brightness
3 bright
4 very bright
#
#
0 off
1on
#
Cleaning and maintenance en
45
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Risk of death!
There is a risk of electric shock if touch
live components.
Switch off the appliance and pull out the
mains plug.
Caution!
Fire and explosion hazard!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
The appliance may be damaged!
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
appliance.
Do not use cleaning agents that contain
solvents.
Appliance housing/control
panel
■ Remove the detergent residue
immediately.
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Do not use abrasive cloths, sponges
or detergents (stainless steel
cleaner).
■ Do not clean the appliance with a
water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the appliance, or
to clean the drum, run the ä Drum
Clean 90 °C programme without
laundry.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services.
i-Dos detergent draw and its
housing
1. Emptying the dispensers:
The dispensers have emptying
outlets with removable sealing plugs
at the front. To empty the
dispensers, first remove the drawer
handle as shown below:
a) Pull out the detergent drawer.
b) Pull the catch (A) on the back of
the drawer handle (in the centre
at the bottom) slightly towards
you. This unlocks the drawer
handle (B), which you can then
pull off by lifting it upwards.
en Cleaning and maintenance
46
c) To empty the dispensers,
carefully pull off each of the
sealing plugs and empty the
contents into a suitable container.
d) Then push the sealing plugs
back in completely.
2. Cleaning the dispensers/detergent
drawer:
The detergent drawer can be
removed completely to allow you to
clean to dispensers after you have
emptied them.
a) Empty the dispensers before
removing the drawer.
Note: Only put the drawer handle
back on after you have finished
cleaning.
b) Pull out the drawer.
c) Press the catch and remove the
drawer completely.
d) Carefully remove the drawer
cover.
Caution!
Risk of damage to the detergent
drawer.
The detergent drawer contains
electrical components. These may
become damaged if they come into
contact with water.
– Do not clean the cover in the
dishwasher and do not immerse it
in water.
– Protect the rear drawer connector
against water, detergent or fabric-
softener residue; if necessary,
clean the outer surfaces with a
soft, damp cloth. Dry before
putting back in.
e) Clean the drawer and the cover
with a soft, damp cloth or a hand
shower. Also clean the inner
surfaces with a soft, damp cloth.
f) Dry the drawer and the cover and
put them back together.
g) Push the drawer handle back in
from above until you feel it click in
place.
h) Clean the inside of the detergent-
drawer housing.
i) Push the detergent drawer in
completely.
Cleaning and maintenance en
47
Drain pump is blocked
Note: Turn the tap off to prevent more
water from flowing in and to ensure that
it is drained via the pump.
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
1. Switch off the appliance. Pull out the
mains plug.
2. Open the service flap.
3. Take the drain hose out of the
retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.
4. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump cover thread
and pump housing. The impeller in
the drain pump must be able to
rotate.
Refit and screw on the pump cover.
The handle must be in a vertical
position.
5. Close the service flap.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into left-hand compartment and
start the 0 Spin programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
en Faults and what to do about them
48
Filter in the water supply is
blocked
1. Release water pressure in the supply
hose:
a) Turn off the tap.
b) Select any programme (except
q/0 Rinse/Spin).
c) Touch the I button. Allow the
programme to run for approx. 40
seconds.
d) Press the # button. The
appliance is switched off.
e) Pull out the mains plug.
2. Clean the filters:
a) Disconnect the hose from the
tap.
Clean the filter with a small brush.
b) For standard and Aqua-Secure
models, clean the filter on the
rear of the appliance:
Disconnect the hose from the
rear of the appliance.
Use pliers to remove the filter and
then clean it.
3. Connect the hose and check for
leaks.
3 Faults and what to do
about them
Faults and what to do about them
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the appliance door can be
opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
Caution!
Risk when reaching into/gripping the
rotating drum!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Caution!
Water damage!
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the water ~ Page 47
3. Pull the emergency release
downwards with a tool and release.
The door can then be opened.
Faults and what to do about them en
49
Information on the Touch-Display
Display Cause/Remedy
Œ ■ Flashes fast + signal: The door was opened and the water level is too high.
Close the door, continue the programme with I button or select 0 Spin.
■ Flashes slowly: The door lock temperature is too high to open the door. Wait
approx. 30 seconds until the door lock temperature cools down.
| ■ Flashes (no water supply): Tap turned on? Filter in the water supply is
blocked?
~ "Filter in the water supply is blocked" on page 48
Is the supply hose kinked or trapped?
■ Lights up (low water pressure): For information only. This will not affect the
programme progress. The programme duration is extended.
Ó lights up The detergent drawer has not been pushed in completely. Push the detergent
drawer in correctly.
E:3610 E:36 alternating display with -10 and End when programme is finished:
■ The drain pump is blocked.
~ "Drain pump is blocked" on page 47
■ The drain hose at the siphon is blocked.
~ "The drain hose at the siphon is blocked" on page 47
E:3510 (Suitable for
special models)
E:35 alternating display with -10 and End when programme is finished: there is
water in the base trough, the appliance is leaking. Turn off the tap. Call customer
services.
E:1000/E:1010/
E:1020
E:10 alternating display with -00 or -10 or -20: all i-Dos functions were deactivated.
i-Dos needs to be repaired by customer service. You can still use the appliance with-
out i-Dos. Add the detergent into left-hand compartment for manual dosing.
w lights up The childproof lock is activated – deactivate it.
f lights up Too much foam has been detected and an additional rinse cycle has been activated.
Reduce the basic dosage of ß i-Dos for the next washing cycle with the same load.
The indicator lamp of
the ä Drum Clean
programme flashes
Run the ä Drum Clean 90 °C programme to clean and care for the drum and the
outer tub.
Notes
■ Run the programme without laundry.
■ Use washing powder or a detergent containing bleach. To prevent foaming,
only use half the amount of detergent recommended by the detergent manufac-
turer. Do not use detergent designed for woollens or delicates.
■ Switching the information signal on/off.
~ "Switching the drum-care information signal on/off" on page 44
† Lit: Wi-Fi is switched on and the appliance is connected to your home network.
Flashing: The appliance is trying to connect to your home network.
Off: Wi-Fi is switched off and the appliance is disconnected from your home net-
work.
en Faults and what to do about them
50
Faults and what to do about them
± The appliance is connected to the Smart Energy System (energy manager).
0
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer services.
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw fitting on the supply hose.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter in the water supply be blocked?
~ "Filter in the water supply is blocked" on page 48
■ Is the supply hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■ Is the drawer cover/connector dirty?
~ "i-Dos detergent draw and its housing" on page 45
■ Has the detergent drawer been pushed in correctly?
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Dispenser(s):
1. Empty and clean.
2. Refill.
Detergent/fabric softener
has congealed in the dis-
pensers.
Clean and refill the dispensers.
The door cannot be
opened.
■ The safety function is activated. Stop the programme?
■ Can the door only be opened by the emergency release?
■ Childproof lock activated? Deactivate childproof lock.
■ The temperature in drum is too high to open the door. Wait approx. 30 sec-
onds until the temperature in drum cools down.
■ The water level in drum is too high.
The programme will not
start.
■ Have you selected I button or selected Finish in time?
■ Is the door closed?
■ Ó lights up: the detergent drawer has not been pushed in completely. Push
the detergent drawer in correctly.
■ Childproof lock activated? Deactivate childproof lock.
■ Presentation mode activated? If the display shows àœ©˜ for 5 s after you
have switched on or off the appliance, the appliance is in presentation
mode. Turn off the presentation mode as follows:
1. Switch the appliance off and on again.
2. Wait for the display message àœ©˜ to disappear.
3. Touch and hold I for at least 5 s.
The display shows ©”” and the appliance will automatically switch off. You
can use the appliance now as usual.
Display Cause/Remedy
Faults and what to do about them en
51
The water is not draining. ■ Could the drain pump be blocked?
~ "Drain pump is blocked" on page 47
■ Could the drain hose at the siphon be blocked?
~ "The drain hose at the siphon is blocked" on page 47
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is Easy iron additional programme setting selected? (depending on the
model)
■ Is Silent wash additional programme setting or Silent wash programme
selected? (depending on the model)
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Foam may come out of
the detergent drawer.
Too much detergent used?
Reduce the basic dosage of ß i-Dos for the next washing cycle with the same
load.
Use commercially available low foam detergent and care product which are
suitable for machine.
Residual water in the left-
hand compartment for
the care product.
Not a fault – the effectiveness of the care product is not affected.
Odours, stain formation in
the appliance.
Run the ä Drum Clean 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Repeated, intensive foam-
ing.
■ Check your basic dosage and dosage strength settings.
■ If required, use a different liquid detergent.
Faults Cause/Remedy
en Faults and what to do about them
52
I am unable to connect to
my home network.
■ Wi-Fi is switched off. To connect to your home network, switch on Wi-Fi. †
must appear on the display.
■ Wi-Fi is switched on but a connection to your home network cannot be
established. Check whether your home network is available or try to con-
nect to your home network again.
Home Connect is not
working.
■ You can find solutions to problems with Home Connect at www.home-con-
nect.com.
■ The availability of the Home Connect functionality depends on the availabil-
ity of the Home Connect Services (e.g. provision of the app) in your country.
Home Connect Services are not available in every country – for further
information please check: www.home-connect.com.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■ Is the appliance aligned?
~ "Alignment" on page 18
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed?
~ "Removing the transport locks" on page 15
The Touch-Display indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select q Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the appliance off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services.
Faults Cause/Remedy
After-sales service en
53
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
(~ "Faults and what to do about them"
on page 50), please contact our after-
sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E-Nr.) and the
production number (FD) of the
appliance.
You can find this information
(depending on the model):
■ On the inside of the loading door
■ On the back of the appliance
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
E-Nr. Product number
FD Production number
(1U )'
en Technical data
54
J Technical data
Technical data
Dimensions:
848 x 598 x 622 mm
(height x width x depth)
Weight:
78 kg
Mains connection:
Nominal voltage 220-240V, 50 Hz
Minimum installation protection (c)10
A
Nominal power 1900-2300 W
Water pressure:
100–1000 kPa (1–10 bar)
Power consumption when switched
off:
0,12 W
Power consumption when ready for
use (left-on mode):
0,43 W
Power consumption when networked
(Wi-Fi) in standby mode/duration:
0,9 W / 20 mins
Aqua-Stop warranty en
55
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
*9001241913*
9001241913 (9802)
siemens-home.bsh-group.com
0DQXIDFWXUHGE\%6++DXVJHUlWH*PE+XQGHU7UDGHPDUN/LFHQVHRI6LHPHQV$*
Repair order and advice in the event of faults
You can find the contact information for all countries in the attached after-sales service
directory.
GB 0344 892 8999 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
