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27
Before Calling
Problem Possible Causes Solutions
WATER (continued)
Water does
not enter
washer or it
enters slowly
• Washer lid is open.
• Water supply is not adequate
in area.
• Water supply faucets are not
completely open.
• Water is being used elsewhere
in the house.
• Water inlet hoses are kinked.
• Close washer lid. The washer will
not operate when the lid is open.
• Check other faucets in the house.
Wait until water supply and pressure
increase.
• Fully open hot and cold faucets.
• Water pressure must be at least 10
psi (69 kPa). Avoid running water
elsewhere while washer is lling.
• Straighten hoses.
Warm or hot
water is not
hot enough
• Hot water heater is set too
low or is a distance from
washer.
• Hot water is being used
elsewhere in the house.
• Measure hot water temperature at
nearby faucet with candy or meat
thermometer. Water temperature
should be at least 120°F (50°C).
Adjust water heater as necessary.
• Avoid using hot water elsewhere be-
fore or during washer use. There may
not be enough hot water available
for proper cleaning. If problem per-
sists, hot water system may be unable
to support more than 1 use at a time.
Water in
washer does
not drain or
drains slowly
• Drain hose is kinked or
clogged.
• Clean and straighten the drain hose.
Water leaks • Loose ll hose connection at
faucet or washer.
• House drain pipes are
clogged.
• Check and tighten hose connections.
Install rubber sealing washers
provided.
• Unclog drain pipes. Contact plumber
if necessary.
Incorrect
wash and
rinse tem-
peratures
• Hot and cold water hoses are
connected to wrong supply
faucets.
• Connect hot water hose to hot water
faucet and cold water hose to cold
water faucet.
Water enters
washer but
tub does not
ll
• Drain hose standpipe is
incorrect height.
• Standpipe must be a minimum of 33”
(84 cm) high to prevent siphoning.
See
Installation Instructions
.
Water is
present in
tub after
wash cycle is
complete
• Lid lock malfunction. • DO NOT bypass lid lock. Call an
authorized service provider.
The drain
and spin
cycles did
not occur
• Lid lock malfunction. • DO NOT bypass lid lock. Call an
authorized service provider.
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