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25
Before Calling
Problem Possible Causes Solutions
NOISE
Rattling and
clanking
noise
• Foreign objects such as coins
or safety pins may be in drum
or pump.
• Belt buckles and metal fasten-
ers are hitting wash drum.
• Stop washer and check drum. If noise
continues after washer is restarted,
objects may be in pump. Call an
authorized service provider.
• To prevent unnecessary noise and
damage to tub, fasten fasteners and
turn items inside out.
Thumping
sound
• Heavy wash loads may pro-
duce a thumping sound. This is
usually normal. If sound con-
tinues, washer may be out of
balance.
• Stop washer and redistribute wash
load.
Vibrating
noise
• Washer is not resting rmly on
oor.
• Wash load unevenly distrib-
uted in tub.
• Move washer so it rests rmly on oor.
Adjust leveling legs. See
Installation
Instructions
for details.
• Stop washer and rearrange wash
load.
OPERATING
Washer does
not start
• Washer lid is open.
• Electrical power cord may not
be plugged in or connection
may be loose.
• House fuse blown, circuit
breaker tripped, or a power
outage has
occurred.
• Water supply is not turned on.
• Motor is overheated. Washer
motor will stop if it becomes
overheated.
• Close washer lid. Washer will not op-
erate when the lid is open.
• Make sure plug ts tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
DO NOT increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualied electrician. If
problem is a power outage, call local
electric company.
• Turn on water supply faucets.
• Wait for the motor to cool down be-
fore attempting to restart.
Washer
won’t spin
• Lid is not completely closed. • Close washer lid. The washer will not
operate when the lid is open.
Residue left
in drum
• Heavily soiled items. • Wipe drum with a nonabrasive house-
hold cleanser, then rinse. Shake or
brush excess dirt and sand from items
before washing.
Dryer does
not start
• Electrical power cord is not
securely plugged in or plug
may be loose.
• House fuse blown or circuit
breaker tripped.
• Thermal limiter tripped.
• Make sure the plug ts tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
• Make sure electrical line is not over-
loaded.
• Call authorized service person for
replacement.
Before calling for service, review this list. It may save both time and expense. The list
includes common occurrences that are not the result of defective workmanship or
materials in this laundry center.
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