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if you experience
TROUBLESHOO'rING m WASHER
First try the solutions suggested here for assistance and to possibly avoid a service call.
Possible Causes _ Solution
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Check the following for Feet may not be in firm contact Front and rear feet must be in firm contact with floor° and
proper installation or with the floor, washer/dryer must be level to operate properly.
see "Washer Use"
section. Washer/dryer may not be level.
Clicking or metallic
noises
Gurgling or humming
Humming
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Washer is draining.
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Washer won't run
or fill, washer stops
working
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Check for proper water supply.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your Laundry Center will reduce
sound.
See "Level Laundry Center" in Installation Instructions section.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Do not tightly pack. Avoid washing single items.
See "Washer Use" in this Use and Care Guide.
Empty pockets before washing. Loose items such as coins
could fail between basket and tub or may block pump.
it may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Spin cycle.
When the washer drains, the pump will make a continuous
humming with periodic gurgling or surging sounds as the final
amounts of water are removed. This is normal.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten flJJ hose connection.
Make sure all four flJJ hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Washer Use" for
loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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