Documents: Go to download!
- User Manual - (English)
- What’s included
- Operations
- Maintenance
- Troubleshooting
Table of contents
User manual Washing Machine
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.
- Door
- Built-in sink
- Lint filter (Rear)
- Lint filter (Front)
- Tub
- Water Jet
- Levelling feet
- Water hose (Cold)
- Water hose (Hot) *
- Control panel
- Detergent drawer
- Side handle *
- Grounding lead *
- Drain hose
NOTE
- Availability of parts with an asterisk (*) depends on the model.
- Door: Make sure to keep the door closed while the washing machine is operating.
- Lint filter: This collects lint that builds up from the laundry being washed.
- Grounding lead: Cover this lead if wired to a metal part for earth-grounding.
- Levelling feet: Adjust the feet to level the washing machine on a flat floor.
Operations
Control panel
01 Display | Displays the remaining time of a cycle, or the information code when a problem occurs. Child Lock Child Lock is used to prevent children from accidents such as drowning in the tub, and remains active after the machine restarts. To cancel the Child Lock, deactivate it. Tub Clean Use to keep the tub clean. This indicator lights up automatically on a regular basis. When the indicator turns on, run the Tub Clean cycle. Delay End You can set to finish a cycle at a specific time. This indicator turns on when pressing Delay End and turns off when the set cycle starts. Status After selecting a cycle, press Delay End or Start/Pause. This indicator turns on and displays the remaining time of the current cycle. |
02 Delay End | Press this button to finish the wash at a specified time. To cancel the Delay End settings, simply turn off the washing machine. You can set the Delay End time up to 19 hours. |
03 Water Level | The water level is adjusted according to the cycle. However, you can change the level manually. |
04 Wash | Press to start washing, or adjust the wash time between 6 and 30 minutes. |
05 Rinse | Press to run the rinse cycle, or change the rinse count up to 5. |
06 Power Spin | Press to run the spin cycle, or change the spinning time in this sequence: 1-9 min (increase by 1 minute) > 15 min > 30 min. |
07 Activ Dual Wash | This button provides two options, and is available only when the washing machine is stopped or in Standby state. •Water Save (default): Select to reuse water in the tub that remains after using Water Jet. The water will be used for the main cycle. •Drain: Select to drain water that remains after using Water Jet. When draining is complete, the washing machine switches to Water Save mode automatically. Then, you can choose a cycle. |
08 Temperature | Press to select a temperature level from 3 choices: Cold > Cold/Hot > Hot. |
09 Power | Press once to turn the machine on, or twice to turn it off. |
10 Start/Pause | Press to stop or resume operation. To change the cycle sequence, press once to stop operation, and then change the sequence. To resume operation, press again. |
11 Cycle Panel | Choose one that best suits your needs. |
Simple steps to start
- Press Power to turn on the washing machine.
- Select a cycle in the cycle panel.
- Change the cycle settings (wash time, rinse count, and/or spinning time) as necessary.
- To add an option such as Power Wash, Magic Wash and Activ Dual Wash, press the corresponding button.
- Press Start/Pause.
To change the cycle during operation
- Press Start/Pause to stop operation.
- Select a different cycle, and repeat steps 2-3 above if necessary.
- Press Start/Pause again to start the new cycle.
Auto cycles
Cycle | Description |
Fuzzy | •Select this for most fabrics including cottons, liners, and averagely soiled garments. |
Quick | •Select this for less soiled clothes in reduced time. |
Super Clean | •Select this if you want to produce powerful cleaning performance. |
Blanket | •Suitable for a large-sized laundry such as blankets and bed cover sheets. |
Water Saving | •Select this to wash effectively with a minimum amount of water. •For WA85J6750S*, “Water Saving, Water level 10, Cold/Hot” is recommended for a normally soiled cotton load. •Energy and water labelling test programme in accordance with AS/NZS 2040. |
Delicates | •Select this for delicate items such as sweaters, cardigans, or wool clothes. |
Soak | •With this selected, the washing machine adds a soaking process in advance of the main cycle. |
Aqua Preserve | •Use this if you want to save the water to use. The water used in the rinse process will be reused for the next process. |
Tub Clean | •Select this to clean the tub. The powerful spinning force will remove impurities and bad odours from inside the tub. •If you see the indicator blinking, this indicates that it is recommended to clean the tub using Tub Clean. For details, see the Cleaning section in this manual. |
Manual cycles
You might want to use a single cycle to wash less soiled clothes. For example, you can run the wash cycle once for nightwear.
- Press Power to turn on the washing machine.
- Press Wash/Rinse/Power Spin to run the individual cycle to your needs. The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed.
- If you want to run a combination of cycles, press applicable cycle buttons as below:
- Press Start/Pause.
Maintenance
Cleaning
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Eco Tub Clean reminder
- The indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
- You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
- The reminder is activated once every 1-3 months, depending on the cycle count.
- To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.
Built-in sink
- Open the door, and use a cloth or sponge to clean the Built-in sink.
- Press Water Jet to supply water to the board. Use this water to rinse the board.
Lint filter
- Press down the upper area of the filter case to remove.
- Unlock the cover, and clean the filter with running water and a brush.
- When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.
Pump filter (applicable models only)
- Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove.
- Clean the filter with running water and a soft brush.
- Reinsert the filter, and turn clockwise until it locks into position.
Mesh filter
- Use pliers to pull out the mesh filter from inside the water inlet as shown.
- Use a soft brush to clean the filter with running water.
- Reinsert the filter. Make sure it is tightened against water leaks.
Detergent drawer
- Open the door and then the Built-in sink to reveal the detergent drawer.
- Slightly lift up the front edge of the drawer, and then slide it open.
- Remove the wing distributor (A) and rinse cap (B) from the drawer.
- Clean the drawer as well as the distributor and rinse cap with running water and a soft brush.
- When complete, close the rinse cap and reinsert the distributor. Then, reinsert the detergent drawer.
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem | Action |
Does not turn on. |
|
Does not start. |
|
Water is not supplied. |
|
After a cycle, detergent remains in the automatic dispenser. |
|
Vibrates excessively or makes noise. |
|
Stops. |
|
Fills with the wrong temperature water. |
|
Does not drain and/ or spin. |
|
Load is wet at the end of the cycle. |
|
Leaks water. |
|
Excessive suds. |
|
The spin basket or drain/supply hose is frozen. |
|
Water drains out immediately. |
|
Stains on clothes. |
|
Has odours. |
|
Information codes
If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.
Code | Action |
1C | The WaterLevel sensor is not working properly.
|
3C | Motor problem
|
4C | Water is not supplied.
|
4C2 |
|
5C | Water is not draining.
|
9C1 | Electronic Control Problem (Over Voltage Error)
|
9C2 | Low voltage detected
|
AC6 | Inverter Communication problem
|
dC | Operating the washer with the door open.
|
HC | Water temperature control problem (Heater control)
|
LC | Check the drain hose.
|
OC | Water is overflowed.
|
PC | When position of the clutch can't be detected.
|
PC1 | After position of the clutch is detected, if the signal of the clutch hall goes wrong.
|
Ub | Spinning does not work.
|
If any information code keeps appearing on the screen, contact a local Samsung service centre.
See other models: WW85K6410QX WW85K5410WW HW-J6501 QE65Q700TATXXU HW-Q900T/ZA