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8
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...
www.whirlpool.com/help
Dryer Operation
Dryer will not run
■ Has a household fuse blown, or has a circuit breaker
tripped?
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
■ Is the correct power supply available?
Electric dryers require 240 volt po
wer supply. Check with a
qualified electrician.
■ Was a regular fuse used?
Use a time-delay fuse.
■ Is the dryer door firmly closed?
■ Was the Start button firmly pressed?
■ Is a cycle selected?
The dryer will not start in the Wrinkle Guard
®
position. Move
the dial past OFF.
No heat
■ Has a household fuse blown, or has a circuit breaker
tripped?
Electric dryers use 2 household fuse
s or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
■ For gas dryers, is the valve open on the supply line?
Unusual sounds
■ Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thumping
sound during the first few minutes of operation.
■ Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum
for small objects.
Clean out pockets before laundering.
■ Is it a gas dryer?
The gas valve clicking is a normal operating sound.
■ Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not pr
operly installed. See the
Installation Instructions.
■ Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vib
rate. Separate the load items and restart the dryer.
Timer does not noticeably advance
■ Is the dryer set to Timed or Air Dry?
The timer moves slowly and continuously for the
timed setting.
■ Is the dryer set to Automatic Drying?
The timer moves only when the clothing
is mostly dry. See “How
Automatic Drying Works” in “Dryer Use.”
Dryer Results
Clothes are not drying satisfactorily, drying times are too
long, or load is too hot
■ Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
WARNING
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death
or re.
■ Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
out
side exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See the
Installation Instructions.
■ Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.
■ Is the exhaust vent the correct length?
Check that the exhaust vent is not too long or has too many
tur
ns. Long venting will increase drying times. See the
Installation Instructions.
■ Is the exhaust vent diameter the correct size?
Use 4" (102 mm) diameter vent material.
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