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36
MAINTENANCE
SPECIFICATIONS
Model WM3997H*A
Description Front loading washing machine
Electrical requirements 120 VAC @ 60 Hz
Dimensions 68.6 cm(W) x 75.6 cm(D) x 98.3 cm(H), 132.2 cm (D, door open)
27
”
(W) x 29 ¾
”
(D) x 38
¹¹
/
16
”
(H) / 52
”
(D, door open)
Net weight 96 kg(211lbs)
Max. spin speed 1300 rpm max
Max. water pressure 20 – 120 psi (138 – 827 kPA)
Problem Possible Causes Solutions
Power will not turn on
y
Is the power cord plugged in properly?
y
Has a house fuse blown, a circuit breaker
tripped, or a power outage occurred?
y
Make sure that the plug is secured in a
grounded 3-prong, 120 V (60 Hz) outlet.
y
Reset the circuit breaker or replace the fuse.
Do not increase the fuse capacity. If the
problem is a circuit overload, have it corrected
by a qualified electrician.
The door does not open when
the cycle pauses or finishes
y
Is the temperature in the tub too high?
y
Is the water level in the washer high?
y
The washing machine has a safety lock built
into the door to prevent burning. Leave the
door closed and wait until the door lock icon
disappears from the display.
y
Allow the washer to complete the
programmed cycle, or press the SPIN button.
The wash cycle time is longer
than usual
y
Is the washing machine overloaded? Are
other options added to the wash cycle?
y
This is normal. The washing machine
automatically adjusts the cycle time for the
amount of laundry, water pressure, water
temperature, and other operating conditions.
It is musty or moldy in the tub
y
Has the incorrect detergent been used?
y
Did you clean the tub periodically?
y
Use only HE (High-Efficiency) detergent
recommended for a front-loading washing
machine.
y
See page 30, clean the inside and outside of
the washing machine periodically.
Banging noise when washer
is filling with water (Water
Hammer)
y
Plumbing in the home moves or flexes when
the water valves in the washer shut off.
y
Household water supply pressure is very
high.
y
Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose and
the washer for best results.
y
Adjust household water supply regulator to a
lower pressure or contact a plumber to have a
regulator installed.
Odor
y
This odor is caused by the rubber attached to
the washing machine.
y
If the rubber door gasket and door seal area
are not cleaned regularly, odors can occur
from mold or foreign substances.
y
Odors can occur if foreign substances are left
in the drainage pump filter.
y
Odors can occur if the drainage hose is not
properly installed, causing siphoning (water
flowing back inside the washing machine).
y
Using the dry function, odors can occur from
lint and other laundry matter sticking to the
heater. (Dryer model only)
y
A particular odor can occur from drying wet
clothes with hot air. (Dryer model only)
y
It is the normal odor of new rubber and will
disappear after the machine has been run a few
times.
y
Be sure to clean the gasket and door seal
regularly and check under the door seal for
small items when unloading the washer.
y
Be sure to clean the drainage pump filter
regularly.
y
When installing the drainage hose, be sure that
it doesn’t become kinked or blocked.
y
This is not a malfunction.
y
The odor will disappear after a short while.
MFL67737658_E_A5.indd 36 2018. 7. 2. 오전 10:12
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