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7 Trouble-shooting
Problem Solution
There is a white
film on the dishes.
▸ Clean the appliance with dishwasher cleaner.
▸ Refill the salt reservoir with regeneration salt and run the pro-
gramme without any dishes.
▸ Use the correct amount of detergent or use a different kind of deter-
gent.
▸ Refill the rinse agent.
▸ Increase the rinse agent dosage setting.
▸ Check the water hardness setting.
▸ If not using detergent, set to in the user settings.
There are streaks
or milky spots on
the dishes.
▸ Reduce the rinse agent dosage setting.
▸ If not using detergent, set to in the user settings.
The dishes are wet
and dull or have
water marks on
them.
▸ Refill the rinse agent.
▸ Increase the rinse agent dosage setting.
▸ Use a different rinse agent.
▸ Do not open the appliance door until the end of the programme
when a triple acoustic signal is emitted and the display or function
light goes out (depending on model).
▸ If not using detergent, set to in the user settings.
There are rust
spots on the items
being washed.
The rust stems from another source e.g. the cutlery, pans, water pipe.
The appliance is made of rust-free steel.
▸ Refill the salt reservoir with regeneration salt and run the «Pre-rins-
ing» programme without dishes.
The detergent is
not fully dissolved.
▸ Check to see whether the spray arms are clogged or dirty.
▸ Use a different kind of detergent.
▸ Check the detergent dispenser cover.
▸ Check whether the filter system is clogged.
There is discolour-
ing of the baskets
and plastic parts in-
side the appliance.
Dishes were washed that still had discolouring food leftovers on them
(e.g. tomato or curry sauce). The discolouration may fade after a few
wash cycles.
7.4 In the event of a power failure
▪ Any programme that is running will be interrupted. After the cause of the power supply fail-
ure has been resolved, the programme is resumed.
▪ The fault indication system is interrupted.
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