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7 Trouble-shooting
7 Trouble-shooting
You may be able to eliminate the following problems yourself. If not, write down the complete
error message and the serial number (FN) on the identification plate of your appliance and
call Customer Services.
7.1 Error messages
▪ In the event of a malfunction, an acoustic signal is emitted for 1 minute (depending on the
model).
Display Possible cause Solution
and alternate.
▪ High-foaming detergent
was used.
▪ Spilt rinse agent.
▪ Washing-up liquid was
used.
▸ Wipe away spilt rinse agent with a
cloth.
▸ Get rid of the foam with approximately
1dl vinegar.
▸ Cancel the error message by pressing
the button.
▸ Run the «Pre-rinsing» programme.
and alternate.
▪ Filter system is clogged
up.
▪ Drain hose is bent or
kinked.
▪ Drain pump or siphon is
blocked.
▪ Excessive foaming due
to rinse agent spillage.
▸ Clean the filter system.
▸ Fix the problem.
▸ Cancel the error message by pressing
the button.
▸ Restart the programme.
and alternate.
▪ Water tap is turned off.
▪ Water inlet filter is
blocked.
▪ Interruption in the water
supply.
▪ Water pressure is too
low.
▸ Fix problem or wait until water supply
is restored.
▸ Cancel the error message by pressing
the button.
▸ Restart the programme.
, and altern-
ate.
▪ Water intake is hotter
than 79 °C (hot water
connection).
▸ Have a plumber reduce the temperat-
ure of the water intake.
28
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