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SAFETY
28
Occupant safety
Safety is Volvo's cornerstone.
Volvo's concern for safety
Our concern for safety dates back to 1927 when
the first Volvo rolled off the production line.
Three-point seat belts (a Volvo invention), safety
cages, and energy-absorbing impact zones were
designed into Volvo vehicles long before it was
fashionable or required by government regulation.
We will not compromise our commitment to
safety. We continue to seek out new safety fea-
tures and to refine those already in our vehicles.
You can help. We would appreciate hearing your
suggestions about improving automobile safety.
We also want to know if you ever have a safety
concern with your vehicle. Call us in the U.S. at:
1-800-458-1552 or in Canada at:
1-800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how old
you are but rather on:
•
How well you see.
•
Your ability to concentrate.
•
How quickly you make decisions under
stress to avoid an accident.
The following suggestions are intended to help
you cope with the ever changing traffic environ-
ment.
•
Never drink and drive.
•
If you are taking any medication, consult your
physician about its potential effects on your
driving abilities.
•
Take a driver-retraining course.
•
Have your eyes checked regularly.
•
Keep your windshield and headlights clean.
•
Replace wiper blades when they start to
leave streaks.
•
Take into account the traffic, road, and
weather conditions, particularly with regard to
stopping distance.
•
Never send text messages while driving.
•
Refrain from using or minimize the use of a
cell phone while driving.
Related information
•
Recall information (p. 28)
•
Reporting safety defects (p. 29)
Recall information
Information regarding recalls or other service
campaigns is available on our website at
www.volvocars.com/us/.
On our website, select the "Own" tab on the
upper left side of the screen and click the head-
ing "Recall Information" on the right side of the
screen. Enter your Vehicle Identification Number
(VIN) for your vehicle (found at the base of the
windshield). If your vehicle has any open Recalls,
they will be displayed on this page.
Volvo customers in Canada
For any questions regarding open recalls for your
vehicle, please contact your authorized Volvo
retailer. If your retailer is unable to answer your
questions, please contact Volvo Customer Rela-
tions at 905 695-9626, Monday through Friday,
8:30 A.M. to 5:00 P.M. EST or by e-mail at
[email protected]. You may also write us at:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
Related information
•
Occupant safety (p. 28)
•
Reporting safety defects (p. 29)
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