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Troubleshooting
46
8
Other difficulties
The file size is too
large.
The size of the file will depend upon
many factors. The physical size of the
document and the amount of text /
graphics on each page are factors that
will affect the resulting file size. These
factors cannot be changed.
To produce the smallest scan file for a given
document, use the lowest resolution and
Black and White mode, and scan the smallest area
possible. Using the opposite settings (scanned
in the highest resolution, in the Color mode, and
scanning the largest area possible) will produce
the largest-sized file.
For Windows
®
: see Changing DSmobileCapture
scan settings (for Windows
®
) on page 14).
For Macintosh: see Changing DSmobileCapture
scan settings (for Macintosh) on page 23).
Difficulty Cause Suggestions
I do not have or lost the
Calibration Sheet.
Causes may vary. The special glossy calibration sheet that came
with your scanner will give you the best calibration
results. To order a new Calibration Sheet,
go to Brother Mall at www.brothermall.com
I want to use a USB hub. Causes may vary. Use your scanner without connecting to a USB hub.
A USB hub may not be able to supply enough
power to the scanner.
Difficulty Cause Suggestions
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