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Appendix
90
Press and hold the RST/WPS button for about 8 seconds, and then release it to restore the
router to factory settings; then try to login again.
Q3: I forget my WiFi password, what should I do?
A3: Follow one of the following methods:
Log in to the wireless router’s user interface, and you can check the WiFi password on page
Wireless Settings > WiFi Name & Password.
Restore the wireless router to factory default, and there is no WiFi password by default. Then
set up a WiFi password.
Restore Method: Press and hold the RST/WPS button on the product for about 8 seconds until
all LEDs light.
Q4: I can’t access the internet after completing all configurations. What should I do?
A4: You can try the following methods:
Please check the connection and verify if it is well-connected.
Verify that you select the correct connection type, and the parameters you type for internet
access are right.
Check whether you can access the internet by connecting to the modem directly (without the
router). If not, please double check the configuration of your modem or consult your ISP.
Technical support
If you still have some problems, please contact our technical support.
Country
Hotline
Global Hotline
(86) 755-27657180
United States
1-800-570-5892
Australia
1300787922
New Zealand
800787922
HongKong
00852-81931998
Canada Hotline
1-888-998-8966
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