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25
Solutions to Common Inquiries
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Blue stains • Undiluted liquid deter-
gent or fabric softener
dispensed directly onto
fabric.
• If caused by detergent, mix
1 cup (240 ml) white vinegar
with 1 quart (.95 L) water in a
plastic container. Soak item 1
hour. Rinse.
• If caused by fabric softener, rub
stains with bar soap. Wash.
• Avoid overfi lling detergent
and fabric softener com-
partments of dispenser.
Discol-
oration,
graying
• Not enough detergent.
• Wash water temperature
too low.
• Incorrect sorting.
• Rewash with correct amount
of detergent and hottest water
safe for fabric.
• Add bleach safe for fabric.
• Sort items by soil level and
color.
• Use correct amount of de-
tergent, hottest water and
bleach safe for fabric.
Greasy, oily
stains
• Not enough detergent.
• Undiluted liquid fabric
softener poured directly
on fabric.
• Treat with prewash stain re-
mover or liquid detergent.
• Increase detergent and water
temperature. Rewash.
• Rub fabric softener stains with
bar soap.
• Use correct amount of de-
tergent and hottest water
safe for fabric.
• Do not pour liquid fab-
ric softener directly on
fabric. See Operating Your
Washer.
Holes, tears,
or snags
• Incorrect use of chlorine
bleach.
• Unfastened zippers,
hooks, buckles.
• Rips, tears and broken
threads.
• Overloading the washer.
• Degradation of fabric.
• May be irreversible if rips, tears
and seams cannot be mended.
• Never pour chlorine
bleach directly on fabric.
• Check condition of items
before washing. See Oper-
ating Your, steps 2 and 5.
Lint • Incorrect sorting.
• Tissues left in pocket.
• Overloading the washer.
• Not enough detergent.
• Undissolved detergent
has left a residue resem-
bling lint.
• Static cling is attract-
ing lint.
• Load washed too long.
• Reduce load size. Rewash us-
ing correct water temperature,
water level, and amount of
detergent.
• Add nonprecipitating water
conditioner to wash water to
remove detergent residue.
• Add liquid fabric softener to
fi nal rinse.
• Dry load in dryer.
• Remove lint with lint brush or
roller.
• See Operating Your
Washer.
• Do not overload washer.
• Use correct temperature
and amount of detergent,
water and wash time.
Pilling
(Fibers ball
up and cling
to fabric.)
• Pilling is normal with
synthetic and perma-
nent press fabrics. This
is due to abrasion from
normal wear.
• Use a lint brush or shaver to
remove pills.
• Use fabric softener in the
washer to lubricate fi bers.
• When ironing, use spray
starch or fabric fi nish on
collars and cuff s.
• Turn items inside out to
reduce abrasion.
Residue or
powder on
dark items;
Stiff , harsh
fabrics.
• Undissolved detergent.
• Some granular deter-
gents can combine with
hard water minerals to
form a residue.
• Overloading the washer.
• Rewash load. • Increase water tempera-
ture using hottest water
safe for fabric.
• Do not overload washer.
• Use liquid detergent or
use nonprecipitating water
conditioner with powder
detergent.
Wrinkling • Overloading the washer.
• Incorrect wash cycle for
wash load.
• Reduce load size.
• Rinse in cold water with liquid
fabric softener using the casual
or delicate cycle.
• Do not overload washer.
• Remove items from washer
as soon as cycle is com-
pleted.
• Use liquid fabric softener.
Common Washing Inquiries
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage.
For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.
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