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Limited Warranty & Descaling your
Espresso Coffee Machine
Limited Warranty
This warranty covers all defects in workmanship or
materials in the mechanical and electrical parts, arising
under normal usage and care, in this Saeco USA product
for a period of 1 (one) year from the date of purchase.
A valid proof-of-purchase must be provided prior to
any warranty service being rendered. A valid proof-of-
purchase is an authorized retailer receipt specifying
item, date purchased, and cost of item. An authorized
retailer gift receipt with date of purchase and item is also
an acceptable proof-of-purchase. Product is intended
for household use only. Any commercial use voids the
warranty. Exception: Royal machines are sold by Saeco
USA for commercial use and will be covered by a 1 (one)
year warranty on parts and labor both for household and
commercial applications.
Who is covered?
The original purchaser or gift recipient who can provide
proof-of-purchase from an authorized Saeco USA dealer.
What is not covered?
Improper usage and care can result in mineral buildup
that damages the product. Saeco USA is not responsible
for any expense resulting from such damage including
transportation, shipping, and repairs resulting from
mineral buildup, also known as calcium deposits, scale
and lime scale.
What will be done?
During the applicable warranty period under normal hou-
sehold usage and care, Saeco USA will repair or replace,
at their discretion, any mechanical or electrical part which
proves defective, or replace product with a comparable
model. The repaired or replacement product is warranted
for one year from the original date of purchase or 90
days, whichever is greater.
How can you receive service?
Call 1-800-933-7876 to request service. A Return
Authorization will be issued, when necessary. All
warranty service must be performed by Saeco USA or an
authorized Saeco USA Service Center or dealer. Please
contact Saeco USA for details. Repair or attempted repair
by unauthorized persons voids the warranty.
Unauthorized returned products will not be accepted and
will be returned to sender at sender’s expense.
In the event service is required:
• To obtain warranty service, a valid proof-of-purchase must
be submitted to Saeco USA before returning product.
Maintain a copy of proof-of-purchase for your records.
• Return Authorization number issued by Saeco USA is
necessary to obtain warranty service and must be clearly
labeled on box.
• Saeco USA is not responsible for loss or damage during
incoming shipment.
• Be sure to enclose any accessories or components related
to the product’s problem.
• Carefully package product. Saeco USA is not responsible
for any transportation and shipping expense.
• Retain tracking information for your protection in case of
loss or damage in shipment.
THIS LIMITED WARRANTY COVERS PRODUCTS
PURCHASED AND USED WITHIN THE UNITED STATES
AND DOES NOT COVER:
• Damages from improper installation.
• Damages in shipping.
• Defects other than manufacturing defects.
• Damages from misuse, abuse, accident, alteration, lack
of proper care and maintenance, or incorrect current or
voltage.
• Damage from service by other than a Saeco USA
authorized dealer or service center. Contact Saeco USA
for details.
• Any transportation and shipping charges.
Manufacturer makes no warranty, express or implied,
including without limitation, any warranties of tness
or merchantability, except as expressly set forth above
with respect to such products or parts therefor. Nor
shall manufacturer have incurred any other bligations or
liabilities on its part or be liable for any anticipated or lost
prots, incidental damages, consequential damages, time
charges, or any other losses incurred in connection with
the purchase, installation, replacement, or repair of such
products or any parts therefor whether original equipment
or installed as a replacement covered by this warranty or
otherwise; & manufacturer does not authorize any person
to assume for manufacturer any other liability in con-
nection withthe products or parts therefor. Manufacturer
assumes no liability for delay in performing its obligations
hereunder if failure results, directly or indirectly, from any
cause beyond its control, including but not limited to acts
of god, acts of government, oods, res, shortages of
materials, strikes and other labor difculties, or delays,
or failures of transportation facilities. This warranty gives
you specic legal rights, and you may also have other
rights which vary from state to state.
DESCALING YOUR ESPRESSO COFFEE MACHINE
As part of normal preventative maintenance, espresso
makers should be descaled approx. every 2-3 months,
depending on the volume of use and hardness of your
local water supply.
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