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34
Before You Call
Self Clean does not work. • Oven control not set properly. Review the “Self Clean” instructions in Oven Controls chapter
on page 25.
Soil not completely removed after Self
Clean.
• Self Clean was interrupted. Review the “Self Clean” instructions in Oven Controls chapter on
page 25.
• Excessive spillovers on oven bottom. Remove before starting Self Clean.
• Failure to clean soil from the oven frame, the door liner outside the oven door gasket and the
small area at the front center of the oven bottom. These areas are not in the self-cleaning
area, but get hot enough to burn on residue. Clean these areas before the self-cleaning cycle
is started. Burned-on residue can be cleaned with a stiff nylon brush and water or a nylon
scrubber. Be careful not to damage the oven gasket.
Oven racks discolored. • Oven racks left in oven cavity during Self Clean. Always remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild, abrasive cleaner following manufac-
turer's instructions. Rinse with clean water, dry and replace in oven.
Surface burners do not ignite. • Surface control knob was not completely turned to LITE. Push in and turn the surface control
knob to LITE until burner ignites and then turn control knob to desired flame size.
• Burner ports are clogged. With the burner OFF, use a small-gauge wire or needle to burner
head slots and ignition ports. See“Cleaning the Cooktop and Surface Burners” in the Care &
Cleaning section on page 29 for additional cleaning instructions.
• Range power cord is disconnected from outlet (electric ignition models only). Be sure power
cord is securely plugged into the power outlet.
• Electrical power outage. Burners may be lit manually. See “Setting Surface Burners” on
page 15.
Surface burner flame uneven or only
part way around burner cap.
• Burner slots or ports are clogged. With the surface burner OFF, clean ports with a small-
gauge wire or needle. Also, moisture is present after cleaning. Lightly fan the flame and allow
burner to operate until flame is full.
• Burner caps are not seated properly. Check that all burner caps are level and seated correctly
on burner heads. See“Cleaning the Cooktop and Surface Burners” in the Care & Cleaning
section on page 29 for additional cleaning instructions.
Surface burner flame is too high. • Surface control knob is set too high. Adjust to lower flame setting. Burner caps are not seated
properly. Check that all surface burner caps are level and seated correctly on surface burner
heads. See“Cleaning the Cooktop and Surface Burners” in the Care & Cleaning section on
page 29 for additional cleaning instructions.
• Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
Surface burner flame is orange. • Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns
blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in air.
• Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
The oven control display shows "SCC”
and self-clean is not working.
•
If the cooktop is used during a self-clean cycle, the oven may turn off. The oven control
display will show “SCC". Press STOP to clear the SCC message. The oven door will remain
locked until the oven has cooled down below cleaning temperature. If the oven is below
cleaning temperature, the user can start another clean cycle immediately. If the oven was in
cleaning temperature range, another self-clean cycle can be set once the door unlocks (after
4 hours).
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