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48
EN
Symptoms Reason Solution
Ensure door is not open.
• Close the door completely.
If
, , , is not
released, call for service.
dE4
Door sensor has
malfunctioned.
Control error.
• Unplug the power plug and
call for service.
Water overfills due to the
faulty water valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Malfunction of water level
sensor.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Over load in motor.
• Allow the washing machine to
stand for 30 minutes to allow
the motor to cool, then restart
the cycle.
Water leaks. • Call for service.
Is supply/drain hose or drain
pump frozen?
• Supply warm water into the
drum and unfreeze drain hose
and drain pump. Wet a towel
in warm water and apply to
supply hose.
Does not dry. • Call for service.
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