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45
EN
Symptoms Reason Solution
Water does not enter washing
machine or it enters slowly
Water supply is not adequate
in that location.
• Check another tap in the
house.
Water supply tap is not
completely open.
• Fully open tap.
Water supply hose(s) are
kinked.
• Straighten hose.
The filter of the supply
hose(s) clogged.
• Check the filter of the supply
hose.
Water in the washing machine
does not drain or drains
slowly
Drain hose is kinked or
clogged.
• Clean and straighten the drain
hose.
The drain filter is clogged. • Clean the drain filter.
Washing machine does not
start
Electrical power cord may not
be plugged in or connection
may be loose.
• Make sure plug fits tightly in
wall outlet.
House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
• Reset circuit breaker or
replace fuse. Do not increase
fuse capacity. If problem
is a circuit overload, have
it corrected by a qualified
electrician.
Water supply tap is not turned
on.
• Turn on water supply tap.
Washing machine will not
spin
Check that the door is firmly
shut.
• Close the door and press
the Start/Pause button. After
pressing the Start/Pause
button, it may take a few
moments before the washing
machine begins to spin. The
door must be locked before
spin can be achieved. Add 1 or
2 similar items to help balance
the load. Rearrange load to
allow proper spinning.
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
• Check if the ‘Door Lock’ icon
is illuminated. You can safely
open the door after the ‘Door
Lock’ icon turns off.
Wash cycle time delayed
If an imbalance is detected
or if the suds removing
programme is on, the wash
time will increase.
• This is normal. The time
remaining shown in the display
is only an estimate. Actual
time may vary.
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