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8
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• Appliance has recently
been disconnected for a
period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too fre-
quently or too long.
• Door may be slightly open.
• Temperature control is set
too low.
• Gasket is dirty, worn,
cracked, or poorly tted.
• It’s normal for the appliance to work lon-
ger under these conditions.
• It takes 4 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run
more until the desired temperature is
reached.
• Warm air entering the appliance causes it
to run more. Open door less often.
• See “DOOR PROBLEMS”.
• Turn control knob to a warmer setting.
Allow several hours for the temperature to
stabilize.
• Clean or change gasket. Leaks in door seal
will cause appliance to run longer in order
to maintain desired temperatures.
APPLIANCE TEMPERATURES
Interior tem-
perature is
too cold.
• Temperature control is set
too low.
• Set control to a warmer setting. Allow sev-
eral hours for temperature to stabilize.
Temperature
inside is
too warm.
• Temperature control is set
too warm.
• Door is opened too fre-
quently or too long.
• Door may not be
seating properly.
• Large amounts of warm
or hot food has been
stored recently.
• Appliance has recently
been disconnected for a
period of time.
• Turn control to a colder setting. Allow several
hours for temperature to stabilize.
• Warm air enters the appliance every time
the door is opened. Open door less often.
• See “DOOR PROBLEMS”.
• Wait until the appliance has had a chance
to reach its selected temperature.
• Appliance requires 4 hours to cool
down completely.
External tem-
perature is
too warm.
• The external walls can be
as much as 30º F warmer
than room temperature.
• This is normal while the compressor
works to transfer heat from inside
the cabinet.
SOUND AND NOISE
Louder sound
levels when
appliance is on.
• Modern appliances have
increased storage capacity
and more stable tempera-
tures. They require a high
efciency compressor.
• This is normal. When the surrounding
noise is low, you might hear the compres-
sor running while it cools the interior.
Longer sound
levels when
compressor
comes on.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• This is normal. Sound will level off or dis-
appear as appliance continues to run.
Fan runs
when room
temperature
is below 45ºF.
• Exterior thermostat has ac-
tivated the heater and fan.
• This is normal.
Popping or
cracking sound
when compres-
sor comes on.
• Metal parts undergo ex-
pansion and contraction, as
in hot water pipes.
• This is normal. Sound will level off or dis-
appear as appliance continues to run.
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