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10
Moving Care
When you are moving your freezer to a new home, follow these
steps to prepare it for the move.
1. Remove all frozen food.
2. Unplug the freezer.
3. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
4. Clean the freezer thoroughly.
5. Tape the freezer shut and tape the electrical cord to the
cabinet.
When you get to your new home, refer to the “Installing Your
Freezer” and “Operating Your Freezer” sections for information
on installation and setting the controls.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help
for recommendations that may help you avoid a service call. In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
200 – 6750 Century Ave.
Mississauga ON L5N 0B7
Please include a daytime phone number in your correspondence.
Freezer Operation
PROBLEM RECOMMENDED SOLUTIONS
Freezer Will Not Operate
Check that the freezer is not running an Automatic Defrost cycle (on some models).
Check that it is plugged into a grounded 3 prong outlet.
Check that the temperature control is turned on.
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Lights Do Not Work
Check that it is plugged into a grounded 3 prong outlet.
Check that the light bulb is tight in the socket and is not burned out.
Water in Defrost Drain Pan
It is normal for water to drip into the defrost drain pan when freezer is defrosting.
When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.
Motor Seems to Run Too
Much
Check that door closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the unit to run longer to cool back down.
If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct
temperature.
Get all items out at one time, keep food organized, and close door as soon as possible.
Check that the door gasket is sealed all the way around. If not, contact a qualified person or
technician.
Check that space around freezer meets air circulation requirements. See “Location Requirements.”
NOTE: If none of the above, your new freezer will run longer than your old one due to its high-
efficiency motor.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
TROUBLESHOOTING
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