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EN 31
FAULTS
Symptom Possible cause Solution
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended. Switch off the signal by
pressing the - or + button on
the timer.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The appliance is incorrectly
connected.
Check the electrical
connections.
‘br’ appears in the display
and the controls do not
respond.
The bridge function is
switched on.
Switch off the bridge function
(see page 21).
Error code F00/the red light
next to the child lock button
is lit and the light above the
pause button is flashing.
The control panel is dirty or
has water on it.
Clean the control panel.
Error codes F0 to F6 and FC. Defective generator. Please contact your service
centre.
Error code F7. The ambient temperature is
not good.
Switch off all heat sources
in the vicinity of the cooking
plate.
Error codes F8 and F08/the
red light next to the child
lock button is lit and the light
above the pause button is
flashing.
Appliance overheated. Let the appliance cool down
and start cooking again.
Error code F9 and/or
continuous audio signal.
The appliance has been
connected incorrectly and/or
the mains voltage is too high.
Have your connection
changed.
Error code F99/the red light
next to the child lock button
is lit and the light above the
pause button is flashing.
2 or more buttons are being
operated simultaneously.
Do not operate more than 1
button at a time.
Error code FA. Mains voltage is too low. Contact your energy
supplier.
Error code FAN. Air circulation not good. Make sure the venting holes
under the cooking plate are
open.
Other error codes. Please contact your service
centre.
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